Ox Car Care

Debra G 

on BBB

a year ago

They made me leave one star Did not want to leave Any. THEY are Definitely Full of deceit, UNTRUSTWORTHINESS and badgering. I begin my conversation adamantly saying that I just want a quote to compare to Endurance. So much about this interaction was deceitful from starting off quoting me $237 Everytime I said NO well here's what I can do for you getting down to $127. If that's what you could have done for me then why try to manipulate me out of almost $300 at first. Now I beginning not to trust you nor spend a dime with you ... read more

Brenda B 

on BBB

a year ago

I have had this particular company call me on multiple times and I have told them to take me off their list. I asked politely at least 4 or 5 times... my opinion is this is a scam and I would recommend you don't do it! 

Thomas S 

on BBB

a year ago

I have just joined OX car care Warranty coverage. They were very helpful in getting set up. I have not had any experience in repairs as of now. All seems to be excellent. 

BOBBY R 

on BBB

a year ago

I think they full of s*** that's what I think I put my car in the shop and they only covered part of what needed to be paid I end up paying the most part of it so yes I'm getting ready to cancel mines too because they are full of s*** they like the rest of they tell you all this b******* over the phone and then when you get it and you use it they don't pay for nothing everything that I needed I need to cover they didn't pay for the only thing they paid for with the air conditioner compressor but they only paid a certain part... read more

Tracie E 

on BBB

a year ago

The purchase of this policy was misleading. I was not provided accurate information regarding the terms of the policy. When it was time to file a claim i was treated rudely by the claims representative and hung up on after asking for clarity. I was told there was no one i could speak to regarding my concern although the process to escalate a concern is to email a manager. Once i emailed the manager i did not get a response. The dealership was told by Ox my repairs were not covered repairs although it is stated in the terms a... read more

Clifford B 

on BBB

a year ago

They're taking my money after I cancel the deal they won't cancel the job 

Julius D 

on BBB

a year ago

Very ************************ **** recommend to my family and friends 

William M 

on BBB

a year ago

They lied and did not honor there policy. They took my money and told my mechanic that my car was too old to fix then told the shop to put my car on the street. Oxcarcare then said they wouldnt pay my clam because (I) took it off the lot which was a lie. My car sat on the street with the keys on the floor for two days. They robbed me and came up with more than three or four lies to try and cover it up.They then waited four months and asked me to return as a l liable customer. And said my policy was cancelled for lack of paym... read more

DANIEL R 

on BBB

a year ago

Had the work fine, they submitted the bill to ox care and it was paid with no questions asked.