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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Look out this is a really bad warranty company- I had car shield I was looking to save money. So I call ox car care . I was convinced. By the sales person, that I was getting a better price- and Service- ( I never use my service at car shield) 6 months later I had some issues with my ***** I took it to the dealership ( ***** they call for approval. Couldnt get through on the phone. I called customer service and I sent the estimate to them and they said the estimate had to come from the dealership website so the dealership se... read more
I wish I would have read all of these reviews before I purchased this bootleg warranty every time I need service I All ways was getting denied about something as of now they are a bunch of crooks they got me for ***** dollars it took them too long to respond to my mechanic which Is one of the biggest car dealership in ************** I paid for the service out of pocket to be reimbursed after the fact I was denied the first time come to find out there was a part on my vehicle that was covered supposedly under that crappy warr... read more
I filed a claim and ** denied my claim my truck was in the shop a whole month so basically they took my money so what was i paying for
THIS COMPANY IS A SCAM!!!! I called for information on 5/1/2024 I was talked into joining. I was informed by ********************************* that I would receive the "contract" via email for me to review it and take it to my mechanic and that if I/we were not pleased with it, that I had 30 days to cancel at any time and that my money would be refunded. His supervisor **** confirmed the information as well. I cancelled the so called contract on 5/9/2024 because I never received the so called "contract". I called Ox Car Care... read more
Business response:
Good Afternoon, It is unfortunate that you are experiencing this; normally, we do not refund deposits. Please email our customer service department at ******************************************* They can verify the information. Respectfully,
Ox Car Care is the most dishonest company I have ever dealt with in my 68 years on this earth. Every claim that you file with them is denied for example I took my car to the ******** ****** back in December because my engine light came on it was determined that my turbo engine needed to be replaced. The dealer call the claims told them and sent them over the order for work, they didnt get back to them for a week. I sat in the dealership for 2 hours and agent told me to take my car and once the claims agent for Ox Car Care ca... read more
Not an ethical organization. I contacted Ox Car Care on 4/22/24 to obtain information for an extended warranty for my car. I encountered a high pressure sales representative (******) who hung up on me when I advised that I was only seeking information - not looking to buy until May. I was quoted prices for a 4 and 5 year contract, when my request was for a 2 year plan. I was not informed that this call was being monitored. A manager called stating that he had been on the line and was following up. He was extremely rude, bell... read more
Helpful and are fast with things I need. Monthly payments are reasonable and u you get free oil changes
Business response:
<p>Thank you very much for your kind review, and for being part of our family at Ox Car Care.</p><p>Rose</p>
Sound great. Wveryone just need to be on the same communication leve. Received 5 sales calls to purchase after I purchased 1-2 days prior too. I suggested they look in their data system before calling to sell.
I bought a car last October, took out a warranty plan paying ***** care a total of $158 per month, I took my car in for a oil change and asked the tech to check the car out. Come to find out that both axle need to be replace and the control arms need to be replace. I was denied for lack of maintenance when the car have 3 oil change, 4 brand new tires being placed in the car. I am still trying to figure out how you maintain axle and control arms. I need a total refund from ox car care, they are nothing but Thieves.
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,108 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open on Monday at 7:00 a.m.
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