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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dont waste your time on this company.. They may have ********* as a spokesperson but there is nothing sweet about this company. This company is a piece of c***
They put me on hold for 28 days had me running around get all my maintenance receipts submitted to him then they told me over the phone as a courtesy that my claim had that denied because a quart of oil low the mechanic say they never checked the oil and that was just an excuse to try to find to deny the claim it give you the run around I had three vehicles with them I never get refunded for my maintenance repair which is something that they hit you with at the end once you become a member and have to file a claim then they ... read more
They denied my claim for a transmission replacement. Never missed a payment.
********************************* I been trying to get my jeep fix for 4month and they keep telling me wr send the ok for your jeep to be fix that been going on for 3month.My jeep still haven't been fix.Tge dealer been waiting on then too .
I bought the silver plan for $4029 and was using my dealer service package that was still active . I had made all my payments on time using auto pay. I had a problem with my car and was told it would be two weeks before anyone could look at it . Oxcar denied payment for it because I didnt leave it in the shop and rent a car that they would only cover at$35 a day for 5 days . They sent me a letter say my policy was still good but was not going to cover work $1200 . I canceled policy. They told me I had to get a lot of informa... read more
The services are not what they say. They promised a refund which I never received. I was told my refund would be returned to my card within 4 weeks. It's been five months, and they are saying that there is no refund for the 100 dollars deposit. I would have never applied if this was the case knowing that their service is fraudulent. Send me my refund like you said day one.
Horrible experience. Everything I called there was a party in background. Very unprofessional. The were quick to promise quick resolutions but when I needed them the auditor/ evaluator came up with 8 reasons why not to cover damages. There was no way to argue their determinations. Having them was a was of money and time. Let me add my car was in the shop 2 weeks just waiting on a review from auditor.
SCAMMERS! Watch out for them! Called to cancel my policy because I refuse to make 2 payments in one month. After sitting on the phone with someone for about 15mins listening to him convince me to stay with them still a no! He tried to tell me these reviews were fake which I knew they werent! He then transferred me to another person who had a terrible attitude. When he couldnt convince me to stay his exact words were well you need to email us to cancel your policy then I was confused because why am I having to talk to multipl... read more
I didnt get the help I needed. I tried to file a claim and they rejected it. Was forced to pay
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,108 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open tomorrow at 7:00 a.m.
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