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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is a scam to get people money. The claims manager was very rude. I bought a car and got the money warranty. 3 months later I tried to file a claim and they denied my claim saying the want previous service history. The car fax showed when i bought the vehicle and I also sent them an oil changed that I did. The took almost 2 months to going back and forth and me waiting to tell me that they denied my claim.
This is the worst of the worst. Long story short. I join end of January and only made one payment. I discovered the perks that were advertised were not as they said it would be. I cancelled my policy the beginning of March. They me since I never used any of the services my payment would be refunded. It's not May 22nd and I'm still fighting them to get my one payment refunded back to me. The customer service is bad and the supervisors are as well. They are not helpful. They always say they'll call you back and never do it. Th... read more
I purchased a policy which the agent was misleading. They lied about the terms on their policy. The salesman (******) stated that I would get a full refund if I cancel within 30 days, so l have nothing to lose. He also stated that ** care will pay maintenance on my vehicle such as Oil change, tire rotation & state inspection. He mislead me because they dont do state inspection. I canceled my policy within 30 days & tried to get a refund which they denied. The agent ********** was rude on the phone called me stubborn.** Care ... read more
I have been a customer of ********************** for the last 6 months with ox consistently drawing from my bank account approximately every 20th of every month. Two weeks ago I took my ****** Murano in for service, my mechanic whom I have known and can say I trust because I have taken every vehicle I've ever owned to him and I've been on this Earth for the last 60 years, he stated there was desperate service needed for this vehicle, I informed him I have Ox Car Care, he said yes I've worked with them several times not a pro... read more
So far, I'm impressed! After paying into Car Shield for several years, not once was any claim I submitted paid for. I was totally burned by them so I'm really hoping that ******* will ease my concerns that the "Extended Warranty" industry isn't a scam. I'm willing to pay the higher premiums to ensure that my truck is truly covered, that my claims are honored. I'd like to believe that I'll never have to use it, but I'm also realistic that isn't going to be the case.
LESS THAN ZERO DO NOT DO BUSINESS WITH THIS COMPANY, READ THE COVERAGE. COMPLETE SHAM!!!!!!!!!!!!!!!!!! COMPLETE JOKE!!!!!!!! TV ADVERTISEMENTS ARE FALSE I purchased coverage and the agent told me I would get a packet in the mail providing all details of my coverage and if I decide to cancel I could get my money bad . Needless to say, I cancelled and my $150.00 down payment I found out I need to wait 30 days from the day of cancellation for it to even be submitted for a check to be sent out plus the time it takes for the che... read more
They made me leave one star Did not want to leave Any. THEY are Definitely Full of deceit, UNTRUSTWORTHINESS and badgering. I begin my conversation adamantly saying that I just want a quote to compare to Endurance. So much about this interaction was deceitful from starting off quoting me $237 Everytime I said NO well here's what I can do for you getting down to $127. If that's what you could have done for me then why try to manipulate me out of almost $300 at first. Now I beginning not to trust you nor spend a dime with you ... read more
I have had this particular company call me on multiple times and I have told them to take me off their list. I asked politely at least 4 or 5 times... my opinion is this is a scam and I would recommend you don't do it!
I have just joined OX car care Warranty coverage. They were very helpful in getting set up. I have not had any experience in repairs as of now. All seems to be excellent.
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3 star rating with 1,968 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open at 7:00 a.m.
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