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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worse extended automotive service plan i have ever had.. Only after I have been through the elimination period and 5 months into being covered, I'm informed after i've submitted a claim that my vehicle isn't covered due to a title technicality they should have verified during my elimination period. So even though I did nothing wrong and made all payments as agreed to, they refuse to honor their own contract. Terrible communication and very poor service overall.. They just want your monthly premium.
Ox car care lie about everything they said they will cover a car with a salvage title take monthly payments then when its time to get the car fix they cancel the coverage on the vehicle. I promise I will never recommend anyone to them
TERRIBLE WARRANTY COMPANY. CLAIM DENIED AFTER 4 WEEKS SAYING I DROVE THE CARE WHILE WAITING FOR THEM TO APPROVE CLAIM! NEEDED AIR COMPRESSOR. SO WHY CAN I NOT DRIVE MY CAR?? DO NOT SIGN WITH THEM, WILL BE VERY DISSAPOINTED!!!
Bad service customer service is ridiculous they dont respect your wishes they harassment dont know how to stop withdrawing your account after cancellation these people the company policy is not what you want after speaking to them the review is still 0
My wife acquired this contract in 2021 this is 2024 and my wife has made a claim for minor repairs, my wife and I have been going through H*** and high waters to get our claim approved. Furthermore my wifes repair claim has been sitting somewhere for more than 3 weeks even though she has paid the warranty in full , Supposedly ****** who doesnt have a boss or supervisor that we can contact keeps giving us the run around please be advised.
My car has been at the shop since June 19th and still hasnt had an approval to be fixed and all I keep getting is that there is a high claims volume. Not to mention they only pay ***** a day for a rental or 6 days. This company is a complaint scam.
I went to ox car to get car Insurance and home insurance I filed a claim and they denied the claim I ask them for a refund they took me through so much filling a refund information they didnt ask me for when they took my money they ask me for my mileage on my car and it had to be from a certified dealership I told them you all didnt even ask me for this when I purchase the insurance, I then submitted the information in February it is now July I have been calling and they continue to say there is no update the finance departm... read more
Worse warranty company. Only does claim via emails. Vehicle been in the shop so far week and half and Ive been without a car and still have no update on approval claim which is for crack radiator ?and ball joints. They dont communicate with the customer or shop. Every I call they tell me its in review. STAY AWAY from them
Buyer Beware of this scam. They take your money and you never get service. My car has been at the dealer for 7 weeks and still no reply from Ox Car Care. They asked for oil receipts. I sent them all. Now, nothing. The car just sits there. They don't answer the phone, just a message they will call you back. They never do. Then collections call for more payments. I tell them to have claims call me but they never do. Just 8 collections calls a day but no claims ***** Beware of this scam
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3 star rating with 1,968 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open tomorrow at 7:00 a.m.
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