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Ox Car Care

3.0

About this business

Location details

4 Park Plaza, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.01,968 reviews
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Anna g's profile image
Anna g 
8 months ago

Horrible experience. Everything I called there was a party in background. Very unprofessional. The were quick to promise quick resolutions but when I needed them the auditor/ evaluator came up with 8 reasons why not to cover damages. There was no way to argue their determinations. Having them was a was of money and time. Let me add my car was in the shop 2 weeks just waiting on a review from auditor. 

Corvette N's profile image
Corvette N 
8 months ago

SCAMMERS! Watch out for them! Called to cancel my policy because I refuse to make 2 payments in one month. After sitting on the phone with someone for about 15mins listening to him convince me to stay with them still a no! He tried to tell me these reviews were fake which I knew they werent! He then transferred me to another person who had a terrible attitude. When he couldnt convince me to stay his exact words were well you need to email us to cancel your policy then I was confused because why am I having to talk to multipl... read more

Quentin G's profile image
Quentin G 
8 months ago

I didnt get the help I needed. I tried to file a claim and they rejected it. Was forced to pay 

John S's profile image
John S 
8 months ago

The worst company on the planet! they took two unauthorized payments out of my bank account. They still didnt give it back terrible business. 

William P's profile image
William P 
8 months ago

I gave you a five , but I have been lucky I have not used your service yet 

Jennifer H's profile image
Jennifer H 
8 months ago

Ox car care has lied to me about everything, including if you cancel in 30 days you get your money back that was the first lie I think theyre scammers so Ill find someone else 

sharon J's profile image
sharon J 
8 months ago

Ox Car Care lying to sell policies.. claims the down payment of $75 is refundable if dissatisfied with anything. Only to find out that was a LIE! They do not give 30days to review anything. After getting your CREDIT/DEBIT CARD information everything goes downhill after that. And they charge your card within 2wks for a full first payment. The salesman lied to sell me this policy. I never received a policy nor was the policy verified. So why are you still charging my card? And you can forget about speaking to a professional re... read more

Antonio C's profile image
Antonio C 
8 months ago

Terrible customer service! Told me to sign up and pay and 30 days to try it out! If I didnt like I could cancel for a full refund! I cancelled within 72 hrs (3 days) and then heard a hundred stories! Never issued refund!Go with other companies but stay away from Oxford car warranty *** 

Benny W's profile image
Benny W 
8 months ago

They add a vehicle that is not the car that should be cover and when you call the agents are horrible. 

Frequently asked questions about Ox Car Care

How is Ox Car Care rated?

Ox Car Care has a 3 star rating with 1,968 reviews. 

When is Ox Car Care open?

Ox Car Care is closed now. It will open tomorrow at 7:00 a.m. 

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