O'brien Heating & Air Conditioning's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

O'brien Heating & Air Conditioning

4.8

About this business

Location details

3308 Enterprise Dr, Wilmington, NC, 28405, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.81,498 reviews
Select a rating
Shelia Isley Ingram's profile image
Shelia Isley Ingram 
9 years ago

We have used O'Brien for over 10 years. They are our go to people for any heating and air problems. Both of the original units to our house have been replaced with Tranes by O'Brien and they have serviced them every year since installation. All of their techs, sales reps, and office staff have alway been polite, friendly, and provided us with excellent service. Josh was the rep who came out this year. As always he arrived on time, worked efficiently and was very respectful of our home. Josh represents O'Brien well. Thank you... read more

Lance Cummings's profile image
Lance Cummings 
9 years ago

Though O'Brien did not have the lowest estimate, we chose them for a new installation because of their excellent service, both with our emergency repair (on the old system) and Dave's thorough estimate. Dave took the time to sit down and discuss our needs and several different systems that would work for us. I also asked many different questions about the equipment and estimate that Dave answered promptly and happily (even on a holiday weekend). They even subtracted our full repair from the estimate! The actual installation ... read more

Gwynn Chambers's profile image
Gwynn Chambers 
10 years ago

I had to have an entire new unit and all new duct work on a 1925 bungalow. These guys did a terrific job in horrible heat and monsoon rains. Follow up was also excellent. Not the cheapest but likely the best job I could have had. I also am quite sure they will respond quickly if there are any problems down the road. A very good reason to use an established operation like O'Brien. 

Jeffrey Sanchez's profile image
Jeffrey Sanchez 
10 years ago

Our AC was blowing hot air last week, and the folks at O'Brien Heating and Air Conditioning came out quickly, diagnosed the problem and had it running cold again in no time. Thanks! 

Rose Ruggiero's profile image
Rose Ruggiero 
10 years ago

My first annual inspection/service appointment-The technician (Tyler) arrived promptly, did his inspection, told me everything was working fine. I was pleased with the professional & courteous service, just as I was last year when my new Trane system was installed. I'm glad I chose O'Brien! 

Katrina Ward Hope's profile image
Katrina Ward Hope 
10 years ago

David S. was terrific!!! He is very well-informed and helpful, as well as nice to work with. Also, the installers, Toby and Travis were also very good, professional and courteous. I think we could not have made a better choice than O'Brien. A great, well-run company! 

Richard Machler's profile image
Richard Machler 
10 years ago

Talk about professionals! A first class system from a first class organization from top to bottom. Mike was there at the start to make sure I understood the merits of the system and he was there at the end to make sure I was satisfied. Richard was there when I was quoted an installation time and date and started the morning introducing himself and his partner before they started the install. Every effort was made to protect our home during the process. It was liking watching a well tuned machine at work as the old parts left... read more

Nancy Yamond Forman's profile image
Nancy Yamond Forman 
10 years ago

When our AC unit broke, I called O'Brien for a service call. The house was extremely hot and I was miserable. The young lady I spoke with was very polite and helpful. I was so happy when she said someone would be out that afternoon. Chris G. was our service tech. He was very courteous and respectful of our home. I'm a neat freak and when I saw him put on shoe covers to protect our floors, I was impressed. I was even more impressed with how fast he diagnosed and fixed the problem. He checked our unit to be sure all else was o... read more

Peter McCallion's profile image
Peter McCallion 
10 years ago

Brent was my rep and handled everything superbly. The service from inception diagnosing the problem with my old heat pump to explaining the benefits of a new system was the best. The whole process (other than the large outlay involved with a new system from any company) was smooth and efficient. Pricing was competitive. 

Frequently asked questions about O'brien Heating & Air Conditioning

How is O'brien Heating & Air Conditioning rated?

O'brien Heating & Air Conditioning has a 4.8 star rating with 1,498 reviews. 

When is O'brien Heating & Air Conditioning open?

O'brien Heating & Air Conditioning is open now. It will close at 5:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com