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Nugget Casino Resort - Gilley's

3.6

About this business

Shopping for Reno hotels and Sparks, NV hotels? Look no further than the well-appointed accommodations for the Nugget Casino Resort, a top hotel in Reno, NV. Located in the heart of Victorian Square in Sparks, NV, Our Reno-Sparks Hotel offers accommodations, casino thrills, dining, nightlife and entertainment that are nothing short of extraordinary. Enjoy infinite diversions that include: 24-hour casino gaming and eight restaurants, 110,000 square feet of newly remodeled meeting and special event space, a year-round atrium p... read more

Location details

1100 Nugget Ave, Sparks, IA, 89431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6548 reviews
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Lori Parriott's profile image
Lori Parriott 
7 years ago

It’s slots pay ok. The rooms are vary nice clean and spacious. Some of the staff are not vary knowledgeable and rude but for the most part the rest of the staff are vary nice and hard working. Could use a better evaluation plain 

Business response:

Thank you for taking the time to comment regarding your recent stay with us. We are truly sorry to hear you felt members of our staff did not provide you with the kind of hospitality the Nugget is committed to offering all our guests. Please accept our sincerest apologies. 

Israel Soto's profile image
Israel Soto 
7 years ago

rooms were good, pool was great, slots were ok, food was average but drinks are the worst.... we get the worst margarita we ever had...watery and tasteless� 

Business response:

Israel - Thank you for sharing these details with us. I have forwarded your review to our beverage manager. Please accept our sincerest apologies for the margarita. We want you to know that we appreciate that you put your trust in the Nugget and look forward to the opportunity to welcome you back in the near future to restore your faith in our establishment and staff. 

Araceli Chit Penalosa Mercado's profile image
Araceli Chit Penalosa Mercado 
7 years ago

Business response:

Thank you for visiting! Hope to see you again soon! 

Brad MacKenzie's profile image
Brad MacKenzie 
7 years ago

Good place for the price, older set of people a little bit slower, my kind of action. Way better than the glitz of Las Vegas. Food nothing to rave about, but Dar had a wonderful Rib-eye Steak. The Casino takes your ALL the same 

Anna Urrabazo-Guerrero's profile image
Anna Urrabazo-Guerrero 
7 years ago

Prices of the room went up. Quality of the room does not correspond with the price. I had to call for housekeeping because they forgot to clean our room. 

Business response:

Anna, We wish to apologize for the discrepancies you found with your room during your stay. The comfort of our guests is our utmost priority and we are truly sorry we failed to meet your expectations in this instance. We are happy to inform you that the entire establishment is being remodeled. We do hope you will return upon its completion and allow us another opportunity to provide you with the kind of hospitality we strive to offer all our guests. 

Jessie Gallardo's profile image
Jessie Gallardo 
7 years ago

Business response:

Thanks for the five star rating Jessie! 

Laurie Loven's profile image
Laurie Loven 
7 years ago

Business response:

Thank you Laurie. Come back soon! 

Vera K Adams's profile image
Vera K Adams 
7 years ago

First time to go to a concert here (Charlie Daniels). Now we know: don’t go expecting to eat first. All restaurants are understaffed. Hostesses disappear for long periods of time only to hear “we’re on a wait. At least one hour.” We settled on the Noodle place. Finally got egg rolls. Had to leave as the fried rice never came. After an hour. Next time will stop at a drive thru and take it in. Concert was excellent. 

Business response:

Thank you for taking the time to comment regarding your recent visit. We are so sorry that you did not receive satisfactory service in either of the restaurants you tried. Your issues have been communicated to the restaurant managers and they are working diligently to improve customer wait times. Once again, please accept our sincerest apologies. 

Jesse Orbina's profile image
Jesse Orbina 
7 years ago

This place is well worth the drive and it's money well spent. 

Business response:

Thank you for the great review Jesse! 

Frequently asked questions about Nugget Casino Resort - Gilley's

How is Nugget Casino Resort - Gilley's rated?

Nugget Casino Resort - Gilley's has a 3.6 star rating with 548 reviews. 

When is Nugget Casino Resort - Gilley's open?

Nugget Casino Resort - Gilley's is closed now. It will open at 9:00 a.m. 

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