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Nugget Casino Resort - Gilley's
- Hotels
- Sparks, IA
About this business
Location details
1100 Nugget Ave, Sparks, IA, 89431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great fun place.
Business response:
Glad you enjoyed yourself. Come again!
I think it is very reasonable, nice rooms, comfortable, no microwave or frig. It is a casino. That is where I send everyone.
Business response:
Thank you for the rating and referrals!
Place isn’t the same as it was under John Asquagua. We stayed the last 2 night. A/C barely blew, refrigerator didn’t work, hot water filled the toilet when flushed. Had to run hot water for 10 minutes in shower before cold water started working. No weatherstripping or seal on the windows so wevheard the freeway all night. The positive is they did refund all but 4.25 of the resort fee. Dude at the desk said they would give us comps but we never got them. Still, though, nice place, just poor customer service.
Business response:
Hi David - Thank you for taking the time to comment regarding your recent stay with us. I am truly sorry to hear your room did not meet your expectations and for any inconvenience this may have caused you. Unfortunately, at times maintenance details may escape the watchful eyes of our Housekeeping/Maintenance staff, which may impede us from providing the kind of hospitality we strive to always offer to all our guests. Once again, please accept our sincerest apologies.
Way too hot! They need to crank up the A/C! The monte cristo at Rosie’s cafe was good though!
Business response:
Louiz - Please accept our sincerest apologies for the excessive heat. We hope you come back and give us another chance in the near future.
Business response:
Thank you for your five star review Michael!
Room and bed are great the staff is friendly casino is very nice and not full of smoke
Business response:
Thank you Robert. Hopefully we can earn a five star review during your next visit!
Business response:
Thank you for taking the time to rate us Betzaida!
Over $200 for a basic room for one night - Really???
Frequently asked questions about Nugget Casino Resort - Gilley's
How is Nugget Casino Resort - Gilley's rated?
Nugget Casino Resort - Gilley's has a 3.6 star rating with 548 reviews.
When is Nugget Casino Resort - Gilley's open?
Nugget Casino Resort - Gilley's is open now. It will close at 6:00 p.m.
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