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Nugget Casino Resort - Gilley's

3.6

About this business

Shopping for Reno hotels and Sparks, NV hotels? Look no further than the well-appointed accommodations for the Nugget Casino Resort, a top hotel in Reno, NV. Located in the heart of Victorian Square in Sparks, NV, Our Reno-Sparks Hotel offers accommodations, casino thrills, dining, nightlife and entertainment that are nothing short of extraordinary. Enjoy infinite diversions that include: 24-hour casino gaming and eight restaurants, 110,000 square feet of newly remodeled meeting and special event space, a year-round atrium p... read more

Location details

1100 Nugget Ave, Sparks, IA, 89431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6548 reviews
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Andrea VanDerslice's profile image
Andrea VanDerslice 
6 years ago

The valets stole items from the car. Most things can be replaced yes, but one item that was stolen was a camera that was hidden in a bag underneather other bags, that had pictures of family that live in California. Unless they dug through every bag and took what they wanted. Yes things can be replaced. Pictures can not. DO NOT use the valet. Also front desk didn't seem to care. Not even worth being here. The room sucked, thought we were going to get stuck in the old cappy elevators. Not one person helpful or friendly. This p... read more

Anthony's profile image
Anthony 
6 years ago

Staff was very helpful and nice. Rooms are comfortable except the shower drainage is clogged and hair dryer seems like it has never been cleaned 

Joyce Sarmiento Vitug's profile image
Joyce Sarmiento Vitug 
6 years ago

The hotel service was average, but the most disappointment was the Game On bar. The costumer service was awful! The general manger and her staff were very rude! When we wanted more drinks the entire staff was on break! The Dj was a joke- he too took a break in the middle of dancing and left his set with no back ground music. There were 15 of us that came in the bar to have a good time but left with this bad experience!! 

Ann Thorpe's profile image
Ann Thorpe 
6 years ago

I enjoyed my stay clean comfortable room . They staff at the front desk happily moved me to the same floor as other family members. I’ll stay again when I’m in town! 

Smyrna Loy's profile image
Smyrna Loy 
6 years ago

If I could give half a star, I would.We ate dinner at Rosie's cafe. Not only was the service slow and lackluster. All 5 table settings were missing forks (there were only a teaspoon and a knife); two of us had the spaghetti but when we asked the server if we could please get "forks" (plural), he brought us one. Lastly, when we finally started eating, I cut the meatballs in my spaghetti and two out of the three meatballs were still raw. 

Business response:

Smyrna- I would like to have someone from our f&b department reach out to you regarding your visit. Would you mind providing us with contact information. So sorry to hear of your experience. 

Tonya Courneya Reyes's profile image
Tonya Courneya Reyes 
6 years ago

Great price, clean rooms, my room was in the east tower the knot complaint I have is the air wasn’t as cool as I’d like. Kids enjoyed the pool and arcade room. Quick check in too 

Business response:

Thank you for your feedback! Sorry to hear your room AC didn’t quite help you beat the heat. We will have someone investigate. Thanks again! 

Ruth Yang's profile image
Ruth Yang 
6 years ago

No fridge, no microwave, big room but old 

Mitali Murphy's profile image
Mitali Murphy 
6 years ago

Besides the power going out for 30 mins last night, it was a great experience. I love this place, they definitely took care of us. We’ll be back! 

Phyllis Davis Leclair's profile image
Phyllis Davis Leclair 
6 years ago

I am giving this a 5 because our room was lovely, clean & comfortable. They were having electrical issues apparently right before we arrived.... the tv in our room was rebooting & the clock was blinking. At 11:30 pm it went off again for about an hour.... they didn’t know why it was happening, but were working to resolve the issue. The dinner buffet was wonderful. Everything was fresh & delicious. (I really appreciated the full view mirror in the bathroom) The only thing I WISH they had in the rooms is a magnified mirror for... read more

Frequently asked questions about Nugget Casino Resort - Gilley's

How is Nugget Casino Resort - Gilley's rated?

Nugget Casino Resort - Gilley's has a 3.6 star rating with 548 reviews. 

When is Nugget Casino Resort - Gilley's open?

Nugget Casino Resort - Gilley's is open now. It will close at 6:00 p.m.  

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