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Nugget Casino Resort - Gilley's
- Hotels
- Sparks, IA
About this business
Shopping for Reno hotels and Sparks, NV hotels? Look no further than the well-appointed accommodations for the Nugget Casino Resort, a top hotel in Reno, NV. Located in the heart of Victorian Square in Sparks, NV, Our Reno-Sparks Hotel offers accommodations, casino thrills, dining, nightlife and entertainment that are nothing short of extraordinary. Enjoy infinite diversions that include: 24-hour casino gaming and eight restaurants, 110,000 square feet of newly remodeled meeting and special event space, a year-round atrium p... read more
Location details
1100 Nugget Ave, Sparks, IA, 89431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food is great, the room was nice, check in was easy. Only draw back is we couldn’t sleep from the loud vibration of pipes and other guests being loud. Maybe it’s just the 17th floor, idk. I’ll stay again for sure. Maybe next time the buffet can stay open longer than 9pm.
We stayed June 22, 2018, And we will never stay here again. First off my son got a rash from URINE in the pool, it took us 4 hours to finally get the bell desk to park my car at 11:30 at night, after driving around the resort for two hours because there was no parking even thought we spent $200 for a room for the night. When we explained this to the manager and showed him the rash, he acted like it was no big deal for everything we just went through to stay. NEVER, EVER again. DIRTY URINE POOL
It was a great place to stay. Good food in the cafeteria and the rooms were very nice and new. The air in the casino did not have the nasty perfume smell and smoke smell.
Business response:
Thank you for taking the time to rate us!
The hotel booked several events, but left us guests staying in the hotel without parking. Who wants to wait an hour for valet? The managers only response was valet or to park a few blocks away.
Business response:
On behalf of the Nugget Resort Casino, I would like to thank you for taking the time to comment regarding your recent visit. It is our ongoing goal for each and every guest who stays and/or plays at the Nugget to have a truly memorable experience. I assure you that your comments and concerns are very important. We wish to apologize for failing to provide adequate parking during your stay. I understand you experienced inconveniences with not having parking available and I apologize that the Manager you spoke with was not more... read more
Business response:
Thanks for taking the time to review us Kristoffer!
No smiles. And all that come with it.
Business response:
Please accept our sincerest apologies. We want you to know that we appreciate that you put your trust in the Nugget and look forward to welcoming you back in the near future to restore your faith in our property and staff.
Excelente lugar!
The start is only for the pool. The attention of the personal at reception is horrible, you have to wait until they get tired of laughing and talking to be attended, the towels in the bathroom where dirty, even wet and with human hair that wasn’t ours, they lied about breakfast buffet, we were there during week days and in the reception they said that it was going to be open but when we get there it was close, terrible!!!! I’ll never go again!!!
Business response:
Esteemed Guest, On behalf of the Nugget Resort Casino, I would like to thank you for taking the time to comment regarding your recent visit. It is our ongoing goal for each and every guest who stays and/or plays at the Nugget to have a truly memorable experience. I assure you that your comments and concerns are very important. We wish to apologize for you the discrepancies you found with the cleanliness and ambiance of your room during your stay. I am very sorry to hear you experienced any discomfort and have shared your com... read more
The worst customer service ever... everywhere in the resort!
Business response:
Hi Heidi - I have sent a message to your inbox.
Frequently asked questions about Nugget Casino Resort - Gilley's
How is Nugget Casino Resort - Gilley's rated?
Nugget Casino Resort - Gilley's has a 3.6 star rating with 548 reviews.
When is Nugget Casino Resort - Gilley's open?
Nugget Casino Resort - Gilley's is open now. It will close at 6:00 p.m.
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