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Northgate Ford

4.4

About this business

"Northgate Ford is a new and used Ford Dealership with a large selection of inventory offering Pick Up and Go quick and easy car buying by appointment. Our Service Department has also developed a Touchless Service Process, ensuring the safety of not only your vehicle ….more importantly you! This process allows us to service your vehicle so you can drop it off and pick it up without any physical contact. From online scheduling to epay, you’ll be given instructions along the way. Shop our wide selection of new For... read more

Location details

8940 Colerain Ave, Cincinnati, OH, 45251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.42,549 reviews
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Cindy Smyth Wood's profile image
Cindy Smyth Wood 
5 years ago

I have been trying to call the service department for 2 days now couldn’t get through I even left a voice message and still no response !!! That’s bad customer service !!!! 

Cheryl Bauer's profile image
Cheryl Bauer 
recommend  Recommended
5 years ago

The employees are always very courteous and I never have a long wait 

Katie Hofstetter's profile image
Katie Hofstetter 
recommend  Recommended
6 years ago

Amazing service, sound advice and a great car. Highly recommend!! Thanks again. 

Tina Taylor's profile image
Tina Taylor 
recommend  Recommended
6 years ago

My husband and I just purchased a used pickup truck, everyone that we have dealt with have been great! Our salesman Jerry is fantastic! We would definitely recommend Northgate Ford. 

Mindy Masminster's profile image
Mindy Masminster 
6 years ago

We have been trying for weeks to get in touch with service dept. no one answers the phone we left a message last week & still have gotten no call back. Terrible customer service. Very disappointing. The main operator was kinda rude & told me she couldn’t force them to answer the phone! Really?? 

Charlie Shoemake's profile image
Charlie Shoemake 
recommend  Recommended
6 years ago

Paul went out of his way to help get me the car I wanted while I was out of town. I will definitely use Northgate Ford in the future and recommend to anyone looking for a new or used vehicle. 

Joseph Brown's profile image
Joseph Brown 
recommend  Recommended
6 years ago

Great service, great car, and great people! Highly recommend! 

Penny Waters-Thomas's profile image
Penny Waters-Thomas 
6 years ago

On November 29th when I started my car the Power Steering Assist Fault message came on. I called Northgate Ford Services Department and was transferred to Chelsea, Shawn, Ben, Ann and back to Ben before I could schedule an appointment. When I spoke to Ben to schedule the services appointment for my Power Steering Assist Fault he advised me there was a recall on that and the recall was completed back in October 2016 and the 2 year warranty on the recall was a month over and n...Continue Reading 

Thelma Spasov's profile image
Thelma Spasov 
recommend  Recommended
6 years ago

We are very happy with your service.Thank you. 

Frequently asked questions about Northgate Ford

How is Northgate Ford rated?

Northgate Ford has a 4.4 star rating with 2,549 reviews. 

When is Northgate Ford open?

Northgate Ford is open now. It will close at 7:00 p.m.  

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