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Northgate Ford

4.4

About this business

"Northgate Ford is a new and used Ford Dealership with a large selection of inventory offering Pick Up and Go quick and easy car buying by appointment. Our Service Department has also developed a Touchless Service Process, ensuring the safety of not only your vehicle ….more importantly you! This process allows us to service your vehicle so you can drop it off and pick it up without any physical contact. From online scheduling to epay, you’ll be given instructions along the way. Shop our wide selection of new For... read more

Location details

8940 Colerain Ave, Cincinnati, OH, 45251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.42,549 reviews
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JoKnee Martin's profile image
JoKnee Martin 
6 years ago

New to the area and I have a recall that needs fixed on my Ford so I called Northgate Ford. Spoke with a lady who took all my info and said that they would order the part and then once it had arrived they would call me to schedule. A week after that I get a call from a gentleman to schedule the appt, which I scheduled for today. I got a reminder call and 2 reminder texts prior to my appointment. I arrive for my appointment this morning only to be told that no one had ever ordered my part so it’s not there and they can’t fix ... read more

Marty Harig's profile image
Marty Harig 
recommend  Recommended
6 years ago

seem to have a friendly staff 

Hendan Mihuta's profile image
Hendan Mihuta 
recommend  Recommended
6 years ago

nice, prompt an experienced employee's. answered all my questions an more. highly recommend to everyone. made sure I knew all the features on my truck before I left. 

Erin Hazen Metz's profile image
Erin Hazen Metz 
6 years ago

I brought my car in because it was having trouble with power when I would initially start it. My husband said from the start that it probably had something to do with the fuel pump. When the advisor called after the technician had looked at it, he told me it was something about an air compressor and my clutch. He said that could definitely be causing me to lose power and that it would be about $800 to fix (my actual bill was over $900, but I had a loaner car and an oil change so I’m not sure what the exact amount was without... read more

Wendy Taylor's profile image
Wendy Taylor 
recommend  Recommended
6 years ago

Great customer service..they got me in today when I was in a bind - fixed the problem in record time! Love Northgate Ford! 

Pamela Mahood's profile image
Pamela Mahood 
recommend  Recommended
6 years ago

I bought my SUV from here and was very satisfied. It was a used car with low miles and the nice man who took care of me was great. I have also had to take it back and must say the service department was Wonderful took very good care of me. I would recommend anyone to go to Northgate Ford because they care. The young lady brought desert in for anyone having to wait took her time off at hone to make us feel special offering a snack. They ask if you need anything water coffee ships danish. I have never been treated so well as i... read more

Tara S. Poe's profile image
Tara S. Poe 
recommend  Recommended
6 years ago

They are all so nice ! Love how the used car salesman thanked us and was very welcoming and it wasn’t even his sale ! Great atmosphere ! James Moore was great 👍 

Pete Privett's profile image
Pete Privett 
recommend  Recommended
6 years ago

They work as a team and make sure all your questions are answered. 

Emily Mae's profile image
Emily Mae 
6 years ago

I dropped my car off to be looked at because it was still saying “engine coolant low” after they replaced the water pump a year ago and told me for 6 months it would work itself out. They now wanted to charge me over 600 dollars to replace 2 hoses they they found tiny cracks in that are causing the issue. After arguing with the service advisor and talking with the very rude service manager who told me it wasn’t his problem because the water pump was installed before he started working there, I told them no thank you and I wo... read more

Frequently asked questions about Northgate Ford

How is Northgate Ford rated?

Northgate Ford has a 4.4 star rating with 2,549 reviews. 

When is Northgate Ford open?

Northgate Ford is open now. It will close at 7:00 p.m.  

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