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Northgate Ford

4.4

About this business

"Northgate Ford is a new and used Ford Dealership with a large selection of inventory offering Pick Up and Go quick and easy car buying by appointment. Our Service Department has also developed a Touchless Service Process, ensuring the safety of not only your vehicle ….more importantly you! This process allows us to service your vehicle so you can drop it off and pick it up without any physical contact. From online scheduling to epay, you’ll be given instructions along the way. Shop our wide selection of new For... read more

Location details

8940 Colerain Ave, Cincinnati, OH, 45251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.42,549 reviews
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Spoety Ricks's profile image
Spoety Ricks 
recommend  Recommended
5 years ago

Within the month of August close family members bought SUVs from Northgate. Paul was the sales person for everyone. He was professional, knowledgeable and friendly. The accounting team worked diligently for one family member. Over and above! We have always bought cars here over the past 10 yrs and always great service! Thank you again!! 

Sara Brooke's profile image
Sara Brooke 
recommend  Recommended
5 years ago

I always have a great experience when coming for service work. Always quick, nice waiting area and if you get the chance to have Brandon wait on you, you won't be disappointed. He is always a pleasure to work with. 

Matt Grubbs's profile image
Matt Grubbs 
5 years ago

Love the car however the process was painful at best. Nothing was ready when we got there even though we sent everything to avoid the wait. Paperwork problems which several other people had that night. I even had to return to fix a paperwork problem two day later. Everyone blames each other for the problems. Employees complain about the Sales Manager. Still haven’t even received a thank you from mgmt for purchasing a vehicle from them and their bathrooms were filthy and out of soap which indicates their sales people shake yo... read more

Mary Fontaine Moore's profile image
Mary Fontaine Moore 
5 years ago

I usually don't vent like this. But my friend who is like a daughter to me, took her car in for some what you would think is normal easy repairs. Fix air conditioner, fix heated seat and fix swing arm. Well in the midst of them fixing these they poke a hole in my radiator. So they had to fix that and of course no charge. She went to pick up her car and couldn't even get out of the lot cause her dash light stays on saying doors are open. When they cleary are not. She went in to talk to them and had to leave her car again. The... read more

Nancy J. Hunter's profile image
Nancy J. Hunter 
recommend  Recommended
5 years ago

It was a good experience. Everyone was friendly and kind. I was in and out within an hour for oil change and tire rotation. They also checked fluids etc. the service advisor was Norman Lackey. He was very pleasant! Thank you Northgate 

Joe Frank's profile image
Joe Frank 
recommend  Recommended
5 years ago

Great experience during our recent purchase of a new vehicle. Sales, finance and service were all very focused on our experience. They did an amazing job. 

Steve Woeste's profile image
Steve Woeste 
recommend  Recommended
5 years ago

Knowledgeable salesman and finance manager. Went the extra mile to get me the most for my trade in. 

Tina Marie Ashman's profile image
Tina Marie Ashman 
recommend  Recommended
5 years ago

flove all the steps i took to get my carust really great flolks. 

Vernon Richardson's profile image
Vernon Richardson 
5 years ago

We made appointment for an oil change and to have a air bag replaced. When we made the appointment we asked if they had loaner cars while the repairs were getting fix d since it was an all day job and was told no they didn’t have any so we dropped off our car on Thursday night to have it fixed. Then we get a call on Friday saying they had people call in sick and that Was going to have to keep the car until Monday and still offered no loaner car so my wife called the service manager and the service department and then and onl... read more

Frequently asked questions about Northgate Ford

How is Northgate Ford rated?

Northgate Ford has a 4.4 star rating with 2,549 reviews. 

When is Northgate Ford open?

Northgate Ford is open now. It will close at 7:00 p.m.  

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