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North Central Ford

4.4

About this business

Location details

1819 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.45,922 reviews
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Carol Watson-Whittington's profile image
Carol Watson-Whittington 
7 years ago

The service department is CRAP! They over book appointments that they do not ever have enough help for and then keep your vehicle for hours. I was told 3 hours for an oil change that I made an appointment for! Service department needs a service overhaul! 

Waniesha Rumph's profile image
Waniesha Rumph 
7 years ago

I usually have a very pleasant experience, unfortunately not this time. My car was damaged and although they made an already part of the car that was damaged worse while it was being washed, it is my responsibility to get it fixed. And this is with clear video evidence that it was made worse while in their possession. I am extremely frustrated and disappointed. Especially since I have been a loyal customer for years. I just want my car back the way I gave it to you. I really need someone to reach out and correct the situatio... read more

Paul Smith's profile image
Paul Smith 
7 years ago
Judy Weir's profile image
Judy Weir 
7 years ago
William G. Slonecker's profile image
William G. Slonecker 
7 years ago
Jeremy L Eckert's profile image
Jeremy L Eckert 
7 years ago

Brad cook was awesome! Thanks again for all the help! So a wonderful buying experience definitely worth the hour drive. 

Theresa Kindle's profile image
Theresa Kindle 
7 years ago

It's hit or miss service. I've been so angry with the service people I swore not to come back. Next time I was in and out quickly. No one can tell me why my car keeps asking me if I want a test run. Told my car didn't have that system. Last rep said he never heard of that before. My car is a 2010 Focus. They are not good at letting you know what's going on with your car. 

Luis Alvarez's profile image
Luis Alvarez 
7 years ago
Lynnetta Cox's profile image
Lynnetta Cox 
7 years ago

I have taken both our vehicles for routine service and they have always been great. 

Frequently asked questions about North Central Ford

How is North Central Ford rated?

North Central Ford has a 4.4 star rating with 5,922 reviews. 

When is North Central Ford open?

North Central Ford is open now. It will close at 8:00 p.m.  

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