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North Central Ford

4.4

About this business

Location details

1819 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.45,922 reviews
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Bruce Lawrie's profile image
Bruce Lawrie 
7 years ago

I am new to North Central Ford although I have had Fords in the past. This the first new one in a while. I setup the appointment online for early on Friday and arrived a little early. When the door opened I had my service person meet me at the door. Second service on the Edge and it went well and was ready quickly. I brought the car back for the wash and that was quick also. Great Service tech and everyone was great. 

Tami Roberts Johnson's profile image
Tami Roberts Johnson 
recommend  Recommended
7 years ago

I had a recall and just knew I would have to wait a day. not at North Central Ford, they did it right away one morning and I even made it to work on time. I love this dealership and service department 

Armstrong Nforbinson's profile image
Armstrong Nforbinson 
7 years ago

It was good and got my car serviced and running 

Steve Schmitt's profile image
Steve Schmitt 
7 years ago

The Service Department personnel were friendly, courteous, and prompt to help me. The car was also ready a couple hours sooner that promised. 

Evie Dorsey's profile image
Evie Dorsey 
7 years ago

Recall notice and 35K check up - I left completely satisfied. In 15 years North Central Ford always get the job done to my satisfaction. It may take a while, but worth it!Thank you! 

Pat Lyell's profile image
Pat Lyell 
7 years ago

Came in without appointment for routine maintenance. Waited in comfortable lounge area while Escape was serviced. Personnel were friendly and efficient. No complaints. 

Anvar Said Nazar's profile image
Anvar Said Nazar 
recommend  Recommended
7 years ago

Great customer service. Brought my car for service 

Emily Hicks's profile image
Emily Hicks 
7 years ago

Went in to buy two vehicles and left with two vehicles. Best service I’ve received at a dealership by far and my salesman, Norm, was so informative! He made the decisions simple to understand and helped me get the most bang for my buck! Definitely recommend and will be back here for my next vehicles! 

Bill Whetsel's profile image
Bill Whetsel 
7 years ago

I bought a 2015 CPO Ford Edge about three months ago. It’s been in and out of the shop for close to one month. A host of electrical problems and some fit and finish issues. My main complaint with these guys is they will try everything possible to get out of warranty work. They accused me of driving into light poles ( no evidence of this at all) as a reason the electronics were acting up. They broke my windshield on accident trying to install a rear view mirror. Well they called me at work and tried to blame me for this. They... read more

Frequently asked questions about North Central Ford

How is North Central Ford rated?

North Central Ford has a 4.4 star rating with 5,922 reviews. 

When is North Central Ford open?

North Central Ford is open now. It will close at 8:00 p.m.  

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