NEWPRO's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

NEWPRO

4.6

About this business

Location details

26 Cedar Street, Woburn, MA, 01801, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,163 reviews
Select a rating
Doug H's profile image
Doug H 
4 years ago

Technician was quick about his work. He was also polite and explained what he had done. 

Eva L's profile image
Eva L 
4 years ago

Great staff from salesman to installers. Awesome final product. We had shower/tub done. They complete the job in less than 1/2 day. 

Marge B's profile image
Marge B 
4 years ago

The window tabs were replaced in a timely and efficient manner. Job well done. 

Danielle D's profile image
Danielle D 
4 years ago

I inquired about a corner shower unit well before the holidays last year. ( September/Early October) After giving me an estimate; I paid cash for 90% of the job to be done with the other 10% paid when job was completed.. It was one postponement after another, as I had one excuse after another about, (someone didn't measure it right, it was the manufacturer out of California's fault, they couldn't find one of my pieces of glass to the shower, or one of the guys got a flat tire heading to me house, etc.) They put a temporary c... read more

Alison R.'s profile image
Alison R. 
4 years ago

NewPro does exceptional work. Their work/ remodeling comes with a life time guarantee! I was extremely pleased. I want to recommend NewPro to everyone who are interested in their service. With 75 years in the business, they know how to make their customers happy. 

Business response:

Thank you ******* We are grateful for your business. The best reward we can receive is a "likely to recommend" shout out! Our number one goal is HAPPY CUSTOMERS! Welcome to the NEWPRO family. 

Eileen G's profile image
Eileen G 
4 years ago

***** D was professional, efficient and did a beautiful job. We would recommend Newpro to our friends. 

gerri h's profile image
gerri h 
4 years ago

************************* installed our new shower and did a fantastic job! He showed up on time and ironed out a small blip we did not expect once the old shower was removed. He was very courteous and worked quickly. He is a great asset to your company. 

Paula L.'s profile image
Paula L. 
4 years ago

Very disappointed by Newpro! 3hrs with sales person in our home in mid-Oct 2021. Charged Over 9k for just tub and shower, so we expected the work to be done per contract. Contract states ***** weeks. In that time no calls, no email, nothing. At the beginning of week 13, it is breach of contract. We want full refund as we are not doing the waiting game.This has also held up flooring contract with another company, incurring additional charges. (Tub width will be different affecting flooring placement)Not happy with Newpro at a... read more

Catherine M.'s profile image
Catherine M. 
4 years ago

I was looking for a new tub installed. Newpro sent two sales men out and gave their sales pitch. I believed my custom fit bathtub would be installed in one day. Well. Its not custom fit like they lead you to believe. When the service guy ripped out my old bathtub and carried in the newcustom measures it did not fit. The installer said there are only a **uple sizes and they make it fit. After 3 months of multiple phone calls and lack of **mmunication. finally had a tub. Ill spare all the silly phone exchanges. Funny they can ... read more

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,163 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com