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NEWPRO

4.6

About this business

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,163 reviews
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Karyn S.'s profile image
Karyn S. 
4 years ago

We had a bath/shower done and was a great experience so had them come back to do a shower downstairs without hesitation. The second experience was not as good. A greasy residue was left all over the shower, the installer was on the phone most of the time at our home and seemed in such a rush that he left with the drop cloth still down and even scratched up the bathroom vanity top with his tools. The most disappointing aspect was the lack of concern or follow up after we let New Pro know. A week later and still nothing from t... read more

Samantha S.'s profile image
Samantha S. 
4 years ago

The product is s*** I replaced all the windows in my house, thinking Newpro was the best and spent and exorbitant amount of money on these windows. They dont close, have a draft, I have black fly and ladybug infestations come IG through the window. Took a month to get a technician out (and three emails and one call to get scheduled). Finally got a day and someone was supposed to call to give me a window when the technician would come. Called twice the day before and day of and no one called me back. Overall, DO NOT RECOMMEND... read more

Linda C's profile image
Linda C 
4 years ago

We were very pleased with the quality of the product and the **************************** exhibited an understanding of the process and explained each and every step throughout.We have used Newpro services in the past during our window installation and have been pleased both times with the outcome. 

Marilyn O's profile image
Marilyn O 
4 years ago

We had a few problems with our initial installation of our shower and new Jacuzzzi tub however Once we contacted Nupro they sent ****** and ********* to fix these problems They did a wonderful job and we couldn't be happier with the end result Big thanks to ***** ,****** and ********* Nupro is definitely a company that cares about customer satisfaction ! Thank you ********************** 

Margaret T's profile image
Margaret T 
4 years ago

**** performed the installation of our two showers (one stand-up and one standard) and we couldn't be happier. Both he and the plumber were friendly and professional, and welcomed all of our questions. Also, the jobs were done quickly and when promised. Would definitely recommend NEWPRO to anyone! 

Frank F's profile image
Frank F 
4 years ago

Contacted Kohler about their Lux Snower Collection. Ready to buy.Someone from Newpro called me to set up an appointment on Friday, 11/6. Appointment was scheduled for Saturday, 11/7.My wife and I drove from **********, ** to ********, ** to make the appointment. The salesperson from Newpro never showed.I subsequently called on Monday and talked with a manager. He apologized and rescheduled for 11/10. Salesperson arrived on time, took measurements and provided a quote. Although they wanted to close the sale that day, I felt t... read more

Dennis N's profile image
Dennis N 
4 years ago

******* was an outstanding service person! He went out of his way to explain everything to us. He replaced the calking in the shower so that it looks like new. The issue that we had had was that, despite regular cleaning of our NEWPRO shower, spots of black mold had taken root in the calking over a period of about 4 years.. NEWPRO strictly limits the cleaning materials one can use to clean the shower, and we believe that that contributed to the growth of the mold. It was almost as though the calking was a petri dish. Kudos t... read more

Marilyn O.'s profile image
Marilyn O. 
4 years ago

Everyone at NewPro was very pleasant to work with We were promised a licensed plumber and a licensed ********* to install our new tub and shower We were so excited when NewPro called to schedule our installation However NewPro didnt do our renovation They subcontracted our job to ************ I did NOT contact with ************ My contract is with Newpro Now because of shoddy work Newpro has promised to send their team to do a Do over We are very disappointed in NewPro If they had sent a licensed plumber as promised in our c... read more

Lisa K's profile image
Lisa K 
4 years ago

******* was courteous and did an excellent job repairing and explaining how to maintain my window. 

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,163 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open at 8:00 a.m. 

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