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NEWPRO

4.6

About this business

We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,069 reviews
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Catherine R.'s profile image
Catherine R. 
7 years ago

NEWPRO: Bill P**** service arrived on time. He was knowledgeable, professional and courteous! He fixed the problem and left the job area clean. Mr. P**** was kind enough to give me a direct telephone number to Newpro for any further service if needed. 

Business response:

Thank you for your review! We really appreciate that you took the time to review us. We're so happy you are 100% satisfied. 

Charlene H.'s profile image
Charlene H. 
7 years ago

My window would not lock after only 1 year after installation. They sent a service tech out right away and it was fixed in 10 minutes. He showed me how the mechanism worked and gave me tips on how to "properly" lock the window. Very polite and personable. I had a great experience with the follow up repair visit. I am very glad we went with these Newpro windows. 

Cecily S.'s profile image
Cecily S. 
7 years ago

We needed to remodel 3 bathrooms in our house and Newpro home improvements sales representative Jeremy H****** spent time with my husband and I and his knowledge and outstanding customer service skills gave the confidence that newpro standards in quality and efficiency was what we needed. The newpro installers Scott Johnson and Rich A**** worked effectively and installed the guest bathroom in a day. We recommend this company because Jeremy H****** the Sales representative walked us through the process and worked with our bud... read more

Business response:

Thank you ****** for the fantastic review! We are so thrilled you are 100% satisfied with your project. Jeremy is a prime example of NEWPRO's dedicated to giving our customers the best service and product. The NEWPRO team works extremely hard to continue giving our customers the best! Thank you again for the glowing review! 

Raymond B.'s profile image
Raymond B. 
7 years ago

Bill C. did a great job repairing my windows. He was very professional, friendly and efficient. 

Business response:

Thank you for taking the time to review us! We loving hearing how satisfied our customers are, the NEWPRO team works extremely hard to deliver the best service and product to each and every customer. 

Michael M.'s profile image
Michael M. 
7 years ago

Arnie did an excellent job with a complicated installation. 

Business response:

Thank you for your review! We are so happy that you received excellent service. 

Joan G.'s profile image
Joan G. 
7 years ago

Bill provided excellent service on our NewPro windows. He was prompt, courteous and explained things carefully and clearly. We forgot to ask him something and he returned my call with an excellent answer. Thanks, Bill! 

Jeanne's profile image
Jeanne 
7 years ago

Jeanne *****R*** came to our house after we reported mold growth on our caulking of the replacement windows we had. He replaced the caulking and explained that the older caulking (state of the art at the time of replacement) was found to mold and was replaced with the newer caulking which should not allow mold growth. He completed the recaulking of the lower, ground-level windows, and explained that he did not have the allowed time or equipment to replace the caulking of the upper replaced windows. He examined the upper-leve... read more

Walter G.'s profile image
Walter G. 
7 years ago

NEWPRO did an excellent job removing a decades-old bath and shower installation and replacing it with a new one. Ryan P****** came a day or two later with a shower curtain rod, which was not placed initially because of a size mismatch, and placed that smartly and expeditiously and very professionally. 

Marilyn P.'s profile image
Marilyn P. 
7 years ago

Bill P took a couple of minutes from a busy schedule to explain to me how to open my two year old windows. I has forgotten. He was so kind, very professional and through. I thank NewPro for having him stop by rather than trying to explain to me over the phone how to be able to wash the outside dirt off from the inside of my house. Great company and a fantastic employee! ******* * 

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,069 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open at 8:00 a.m. 

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