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New Planet Moving & Storage
- Self Storage
- North Las Vegas, NV
About this business
We are a full service independent moving company with over 15 years in business. We pride ourselves in the fact that we own our trucks, and have movers who are directly employed by us to make sure all moves all go as perfectly as possible. A+ rated with the BBB, Members of the COC and in great standings with the DOT and AMSA. We offer full service local and long distance moves. As well as packing services, pianos, antiques and more! Just call for more info: 1-877-505-4545
Location details
4420 Andrews St Suite D, Ste D, North Las Vegas, NV, 89081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Two Thumbs Up! – From my initial contact with NPMS to the moment I received my belongings, I was very happy with the way they handled my move. Not only were they economical and flexible, but I also were friendly and professional. I highly recommend them. Way to guys!
Awesome Experience !!! – We recently used your company for a cross-country move from California to NC! It started out a little shaky on my birthday when the movers showed up and I had an impossible driveway to deal with. They were very professional in every way and re-assured me that they would work it all out and get us moved that day! They did an excellent job and shuttled our 5 BR home down the street, wrapped everything, and completed it in less than 7 hours! They were also very kind and polite in every way! We were give... read more
Business response:
Thank you so much for your positive feedback. We appreciate your business, and more importantly your review :-)
Worst (movers/customer service) – This company has the worst customer service every. They had our stuff picked up on a certain date so we can have it delivered out of state by a certain time frame and the week we called to check the status, they lied and said everything was on as planned. I had to call them and still they lied, and the day my items were due to be delivered, they called and said they will be another week, at 5pm at night. This company misleads for the business and then when you have to speak with customer ser... read more
Business response:
Dear Customer, We are very sorry to hear that you had delivery and customer service issues. As with any moving company, we do more than one move per truck and have to try to accomodate all the customers move dates, and delivery dates. There is no one employed at this company who would tell a lie about these times. We will sometimes even take quite a while to get the dates together, just to be sure we are not giving out un-confirmed information. We try to get all of the goods to you as soon as possible, and as best we can to ... read more
I would not do business again – I would not do business with New Planet Moving & Storage again, even if it were free. In December 2010, they also let their membership with Vegas BBB expire. Be fore-warned.
Business response:
Actually we are still members with the BBB but we have reduced the amount of funding we are putting into it (in December). There has been many issues with the BBB nationwide, and we are trying to work things out in the best way possible. Be that as it may, the best way possible for thousands of companies in the last few months, is to cancel the membership outright. (We have not done this and again, we are trying desperatly to reach an agreement with them first). The letter grading system is very biassed, and it does not take... read more
Great Service Overall – Except for a small confusion over payment options at delivery, everything went great on both ends of the move. Both crews were excellent. Our furniture was well cared for and arrived in great shape. I may have mis-heard you about "cashiers check or money order". I thought a personal money order from Wells Fargo Bank would be just as good. At any rate, the agreement for a cashiers check today at least meant only one more trip to the bank, rather than having to deal with the bank ANDthe post office whil... read more
Business response:
Thank you so much Wes and Jackie :-) We do appreciate your review :-)
THEY WERE GREAT, AND THE RATE WAS TOO! – When I planned to move I called the local big guys united, allied and etc They came out and gave me estimates that there was no way i could afford. I was reffered by a friend of mine to New Planet Moving. I reserved my move and when the guys arrived they were uniformed, professional and very careful with my stuff. My delivery came about 2 days after i did, which was fine because i had some cleaning to do before they arrived anyway. I moved from Ohio to GA and the same guys picked up a... read more
Business response:
We do appreciate that although it seems you found us by "default" you were willing to go online and post this review. We are happy the move went well, and look forward to moving your friends and family soon as well :-) Thank you again
Easy as 123 – This by far has been the most pleasant move ever. Great and courteous drivers, crew, and reps! It's extremely hard to impress me. I'm in the military and have moved numerous times, believe me when I say these guys are great. I highly recommend.
Business response:
Thank you for your business!
WARNING: Liars,Worst moving company in the business – Horrible company. If you are moving around the corner they may work for you. If you are going anyother distance dont waste your time. I started dealinf with this company Oct 2009 and todate they have yet to resolve the claim for lost and damaged good. Do not use this company. THE WORST IN THE BUSINESS BAR NONE.
Business response:
Dear Customer, We are sorry for the damage that you had. We are aware of your situation, and the claims process was longer due to paperwork and negotiating as you very well know. Once the decision was made, we are sending the check to you, as soon as the owner is back to sign it.... And i'd like to mention that we just recieved the offer from claims in order to know the amount to process. but i know you know that as well. We are again sorry for the trouble, but we have taken and answered all of your calls and will continue t... read more
happy with my service – I was referred to new planet by champion movers when they told me they only do local moves, I did my homework and everything checked out. my suggestions would be take the time to go through the inventory and if you add items let them now. My move went smooth i am not sure if it is just luck but my last suggestion would be ask for a Marisa. I would use them again in the future.
Business response:
Thank you so much for your support :-) Keep us in mind for your family and friends!
Frequently asked questions about New Planet Moving & Storage
How is New Planet Moving & Storage rated?
New Planet Moving & Storage has a 4.8 star rating with 1,331 reviews.
When is New Planet Moving & Storage open?
New Planet Moving & Storage is closed now. It will open tomorrow at 8:00 a.m.
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