New Planet Moving & Storage

jerrymich 

on Citysearch

13 years ago

Exactly What I wanted Great Job – recently got my delivery from this company. All of my items were in tact and the movers at delivery were awesome. The guys at pickup were pretty good as well. I did wait for 2 days longer than I planned on but that was no big deal because I was staying with my son at his house while I waited, plus they called me to let me know they were running late. Everything went really well, one thing is for sure when I made the reservation the girl basically forced me to over-estimate the weight of my i... read more

terrygr7 

on Citysearch

14 years ago

Had a very good experience – I recently moved with this company and although I will admit they did call to ask me if I would post a positive review, I really don?t mind to do it at all. They did a great job the lady I booked with, the movers at both my pickup and delivery were great, and the dispatcher was super helpful. I also appreciated the fact that they always stuck to the initial answers to questions that I had. This is also one of the things that made me choose them. Other companies were changing the answers depending... read more

khyland 

on Citysearch

14 years ago

Absolutely AWFUL Movers – ** NEGATIVE STARS** This was quite possibly the worst experience I've ever had with any company; in fact, I only signed up for City Search to warn other potential customers to AVOID New Planet moving While their deal seemed like the best quote around, it is because it did not include the: -the weeklong hotel stay I had to pay for when the driver failed to deliver my furniture on time, or in the additional two days I was promised by the company - in fact, the driver failed to show up for four more da... read more

ReshmaD 

on Citysearch

14 years ago

Actually, negative stars! I would never again trust New Planet Moving! They were the worst in service, before, during and after the move! I know this post might be long but I assure you that reading it is extremely important if you are thinking of hiring this moving company. Before the move: they came late. Enough said. When you are planning diligently on moving at a certain time, you expect the moving company to be on time! They were late by one whole day and then 3 hours on the time they promised to arrive. During the move... read more

heatherbetter 

on Citysearch

14 years ago

I had a great move, no issues at all – I recently moved from Las Vegas to California and used New Planet Moving. Like most people I looked around for quite a while trying to get the best rate, and more than that i wanted to be sure my items were safe. They offered me a rate on an exclusive truck from Vegas to here and I decided it was worth the extra $500 that they charge for this for service. A lot of other companies were charging between 2-3000 for this move, but they charged more at 3550 -- at first i was like oh this is ... read more

ryanchase 

on Citysearch

14 years ago

Great Deal – talk about economical! new planet was able to haul all my things from Florida to Hawaii with no fuss at all and at surprising low cost. i was actually referred to this company by a good friend who told me to hold off on the company i was going to go with and try them and see what prices new planet would give me. lets just say he wasn't kidding. at first i was skeptical of the prices and i was scared they would have a long contract with small print to catch me on, but no i actually wasn't. the price they quoted m... read more

Amarcus 

on Citysearch

14 years ago

Awesome customer service and fast on delivery !!! – I recently relocated from Boston to Los Angeles I researched different companies before finally choosing New Planet Moving company. When I looked at the different companies and called I kept running into hidden fees and inconstancies between the info on the site and the info i was given by the reps. finally i came across new planet and their rates where affordable and accurate to the type of move I was trying to make. The representatives at new planet where very friendly an... read more

yofa 

on Citysearch

14 years ago

Great Movers, Rates and Customer service – They were really great. I will say that i called to tell them how everything went and how much I appreciated it and they did ask if i would post a review online. I told them of course. I had Alim as my driver at pickup and I had Al at delivery everything with them and thier crews went great. We had pizza and soda and they were so happy and thankful. You could really tell the care they took with our goods that they had been trained well and experienced with this furniture. The offce ... read more

chefdesig 

on Citysearch

14 years ago

I had high hopes – Based on some of the other reviews and how incredibly helpful and nice these people were during my initial phone calls, I really thought I had chosen the right company. It turned out to be a less than pleasant experience however. I would definitely advise going with another moving company. I realized this a little too late (after my money was in their hands of course). The customer service (or lack of) was appalling. They also seem to be very shady with their billing. I really walked away from this whole e... read more