New Planet Moving & Storage

feeling blessed 

on Citysearch

14 years ago

thankful – i came to this to write a great review about a company that truly helped me in time of need then i saw these crazy reviews that seemed to be out of the norm from what i experienced......where do i start lets see i called to get an estimate at the very last minute since i found out for sure that i would be loosing my position with a company i had been with for over 15 years i wasnt sure if anyone could accomidate me due to my lack of time but they did that was first then i got a really fair price the guys came and ... read more

missythangga 

on Citysearch

14 years ago

Affordable Honest and Sweet Representatives – We must have weight certificates on board at all times, it is the LAW. If the driver is ever stopped by any law enforcement and cannot verify the weight, he and we will receive a very hefty fine. We weigh the truck before each pickup, load everything onto the truck, and go directly to the same weigh station afterward to confirm the actual weight of each individual move. In addition to this we offer a free re-weigh upon delivery. In this case we can weigh the truck before delivery... read more

EMAuser 

on Citysearch

14 years ago

Thanks! – Thank you all for the best moving experience 

BEANO 

on Citysearch

14 years ago

fast and professional with me – I can't believe how fast and professional they were. 

Mgmt Comments 

on Citysearch

14 years ago

Give an accurate list, Get an accurate quote – I am going to take advantage and comment on this. This customer has WAY over exaggerated. When we originally spoke, we did indeed go through an entire inventory room by room.I estimated boxes based on the average (Which I do not decide what the average is... AMSA does) And explained to the customer That it was only an estimate, and that my system came to 7300lbs, HE NEVER ASKED TO UP THE BID. I tell everyone I speak with that we need to OVERbid to be safe,& there is no differenc... read more

clearbluesocalwaters 

on Citysearch

14 years ago

I got a heck of a deal – I had 4 companies come out and bid me and New Planet Moving was by far the least expensive of the big companies, but a little higher than the cheap cheap companies around town. I did some extensive research on the BBB, and the DOT sites and found them to be in great standings. So I bit the bullet and booked my move, I just received all of my items in tact and I had to say thank you by writing the review. I know it is a tough business, and people who are upset always speak louder than the happy ones. ... read more

MJS74 

on Citysearch

14 years ago

Completely Fraudulent business – I called for a quote from New Planet, and recieved one from Lauren. Her estimate put us at about $5,000 to move our 4 bedroom house from Sparks, Nevada to Wilmington, Delaware. Lauren asked me to list only the furniture that was being moved, as she was going to add boxes along the way in conjunction with the furniture. I told her several times that there was a lot of stuff to go into boxes, and to plan accordingly. I also told her that I really didn't think the load would go onto a single 26 ... read more

DCBII 

on Citysearch

14 years ago

Terrible – Google "Moving Scams" and become educated about moving scams before you use New Planet. I do not recommend them. They showed up late in another company's truck. They pushed papers on us while we were in a rush due to their tardiness, which admitedly we were foolish to sign. They broke several items and completely destroyed one piece of furniture. Upon looking through their insurance policy we found that our items were insured for a mere 60 cents per pound. They grossly underestimated our weight and charged us abou... read more

Hreed125 

on Citysearch

14 years ago

Great Service, Great Deal – I had 4 companies come out and bid me and New Planet Moving was by far the least expensive of the big companies, but a little higher than the cheap cheap companies around town. I did some extensive research on the BBB, and the DOT sites and found them to be in great standings. So I bit the bullet and booked my move, I just received all of my items in tact and I had to say thank you by writing the review. I know it is a tough business, and people who are upset always speak louder than the happy one... read more