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Neal Harris Service Experts
- Heating & Air Conditioning/HVAC
- Overland Park, KS
About this business
Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area.
Location details
9040 Cody St, Overland Park, KS, 66214, United States
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Jose from Service Experts in Winnipeg is an excellent technician. He called before coming, was on time, polite and explained everything about the service of our furnace thoroughly. He was everything you want from a service person. We have been with Service Experts a long time and will be continuing to be their customer. Great job Jose
Business response:
We have truly appreciated your business over the years and thank you for being such a loyal customer!
I was so impressed with Donald our service for his prompt service. He was very professional and honest.
Business response:
Thanks for being a loyal customer and sharing your positive experience
Great service and Techs, fair pricing. Have used there services for many years.
Business response:
We have truly appreciated your business over the years and thank you for being such a loyal customer!
I had called service experts to check my A/C as I had a service contract. About 4/2/20, a serviceman AND a salesman came to my house. The salesman proceeded to tell me that my A/C was old and needed replaced although it had worked at the end of the previous season. They wrote up a contract: $15,000 paid over 10 years (128.50/month), a lien on my house and at the end of the 10 years I still would not own the A/C but would have to pay approx another $4,500. I foolishly signed the contract as I did not have money to buy one out... read more
Business response:
Ms. ******** - we strive for 100% satisfaction, and we regret to find out that this was not the case
During my semi-annual service appointment, Tech diagnosed capacitor was below specification and suggested replacement. He quoted price of $140 which I paid. Being curious, I googled part he installed and found it was available for less than $3. After complaining about price in survey, I received a call about situation. Caller stated corporate sets pricing for parts not local management or Tech. If you use their service, suggest you research pricing before having them replace any part.
Business response:
***** - We understand how frustrating HVAC expenses can be and apologize if we did not do a better job of explaining our prices. All pricing includes our 100% Satisfaction Guarantee for 365 days as well as 24/7/365 support. We apologize for any confusion. Thank you.
Excellent response time. Technician Adam was very knowledgeable, upfront with the pricing options and clearly explained what the issue was with my furnace. I will likely contact this company when it is time to replace my furnace. Highly recommend.
Business response:
***** - We appreciate your business and thank you for this great review!
When our old gas-hot water boiler shorted out, we called Knohelman in Cincinnati. They responded promptly by sending out a sales rep. He seemed very knowledgeable and service oriented. He looked at our boiler and asked to be taken through our house to see all the radiators and baseboard heaters. He was probably here at least for an hour before leaving and promising us a quick quote on replacement. Shortly thereafter, he did call with a quote that was in excess of $12,000. I asked him to send a written estimate and to advise ... read more
Business response:
**** - We understand how frustrating boiler expenses can be and apologize if we did not do a better job of explaining our prices. While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment.
I just had my first maintenance appointment with D&K. I was very impressed with the technician's knowledge and professionalism. Well worth the price and time.
Business response:
We are so glad you chose us for your maintenance call and look forward to continuing to be your trusted partner for any HVAC needs!
Easy to schedule, techs showed up on time, explained everything they were doing, explained costs and options, excellent customer service. Totally recommend this company.
Business response:
******* - We are proud to be your trusted partner for all of your HVAC needs!
Frequently asked questions about Neal Harris Service Experts
How is Neal Harris Service Experts rated?
Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews.
When is Neal Harris Service Experts open?
Neal Harris Service Experts is open now. It is open 24/7.
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