Neal Harris Service Experts

Denise F 

on BBB

4 years ago

Great service! Very polite and informative. Arrived in the first hour of the time frame booked, bonus. 

Paul R. 

on BBB

4 years ago

Say NO to the Advantage Program! Due to the Covoid Crisis I cancelled my annual maintenance service call. For weeks after that I got a daily email telling me that I had a scheduled appointment for the next day. To protect my family and the technicians I kept cancelling the preset appointments and they kept resetting them (without my consent). It is obvious that Neal Harris does not respect the Covid Crisis along with protecting it's customers and technicians, it's all about the money. So I cancelled my Service Advantage Prog... read more

Richard B 

on BBB

4 years ago

They very good. Excellent customer service. Very professional and courteous. 

JoAnne W 

on BBB

4 years ago

Rick just finished an extensive pipe repair and installed 2 new toilets and mini water heater. Did an excellent job and I am very pleased with his workmanship. Arrived on time was courteous and did the job right. 

Judy L 

on BBB

4 years ago

Beware...DO NOT EVER HIRE SERVICE EXPERTS HEATING & AIR CONDITIONING!!!! How this company, Service Experts Heating and Air Conditioning, can be accredited by the Better Business Bureau, I will never understand! If you read many of the reviews customers have left, you get a clear picture of how this company operates, and you will wonder why they are still in business today! I, unfortunately, am one of their most recent customers in Florida to have been taken advantage of and swindled out of $2000.00!!! Let me start at the beg... read more

Donald L 

on BBB

4 years ago

Excellent technician who explained what he was going to service and very efficient work. Good value on service. 

Joseph J 

on BBB

4 years ago

They replaced my compressor without changing the dryer which was bad so AC didn't cool properly. Hired another company to find out why AC not working. They said the dryer was original to the unit and should have been changed when the compressor was changed. The manufacturer gives you a dryer when you buy the compressor because they recommend you change it to protect the compressor. The second company told me to call them back and fix it. I called device experts back and when they came they said outside unit was fine and the ... read more

Demetria J 

on BBB

4 years ago

Outstanding service with great customer care, that is what JD ******* provided to me and my family. He was extremely professional and attentive to my immediate need(s), and able to identify and anticipate future needs. JD listened, made suggestions and explained the products offered and how they would benefit our household. I am not one to fall for PUFFING (to advertise with exaggerated or false praise), as Judge Judy regularly puts it. I always perform my own research, both prior to and during any and all service calls. Fr... read more

David S 

on BBB

4 years ago

I'm afraid I must agree with many of the other reviews posted here. I had 1 week left on my two year service contract when the office contacted me. I was appreciative they let me know my contract was almost expired, and immediately made an appointment. Since this was my last service visit, (as I did not plan to renew the contract), I asked that the technician be told I wanted the indoor coils cleaned. when the tech showed up, although he was very personable, he told me I was out of contract and that it would be $250. to clea... read more