Neal Harris Service Experts

Erin N 

on BBB

4 years ago

Very personable and respectful. My furnace broke for good in the winter of 2019. It gave out during during a trend of negative degree lows. I bought a new furnace and the technicians came the next day to install the furnace. They dismantled and removed the broken furnace very quickly, faster than I imagined a project like that would take. The new furnace was assembled and running within an even quicker time, comparably. The technicians arrived at the appointed time and went directly to work. The basement is unfinished so the... read more

K-Sue P 

on BBB

4 years ago

Super professional, very helpful, extremely fast and responsive. Especially grateful for receiving a range of options and price considerations. Also good pandemic practices. 

melissa s 

on BBB

4 years ago

I have exclusively used Peachtree Service Experts (PSE) for my AC maintenance contract since i purchased my newly built home 2 years ago. In summary, I have experienced a very low level of competency in their AC technicians and lack of concern for customers. About 1.5 months ago, a service tech (for annual/routine maintenance contract) told me that he broke his tool trying to remove the C&D refrigerant lock on my AC unit. He also said that he had never seen such a lock and that the original AC installer (from 2 years ago) mu... read more

PH 

on BBB

4 years ago

Do NOT use Service Experts for your ac or heating services. I've used Service Experts out of DeLand, Fl, for over 10 years for having my ac maintenance in Palm Coast. Last October, I renewed the policy for $99 for two checkups in 2020. In February 2020, my favored tech guy came out but could not do any maintenance checkup because all the Freon had escaped from my out of warranty 11 year old ac. Because Service Experts's salesman quoted me over $10,000 for a replacement, I laughed and chided him for trying to fleece an old l... read more

Linda K 

on BBB

4 years ago

Right from the phone call to the service nothing but professional service.. Very pleasant . I would recommend Midway.. Although they are pricey so be prepared!.. but they do an excellent job. They call you an hour before coming out to let you know they will be there. I was pleased with the service that Gerard gave.. The only thing I was very disappointed in was I asked if they had financing and he told me no.. but then I see on the invoice it said financing available.. and they also said that the fee to come out and look at ... read more

Ray D 

on BBB

4 years ago

No pressure. Courteous sales rep. and tech's. COVID compliant. Best protection in the business! 

Jay W 

on BBB

4 years ago

Wasted $130 on a service call for AC repair. I don't usually write reviews but I feel I got ripped off and do not want to see it happen to anyone else. Two "technicians" show up over an hour late. One of these guys is just there to sell you on more expensive services and to convince you to replace the whole system. The other technician first tells me the capacitor is bad, then decided the motor was faulty. However, while trying to check the motor he mistakenly blew out the circuit board. So he tries to give me a bill for the... read more

Josh E 

on BBB

4 years ago

This is probably the worst plumbing service. I think you can find someone who is cheaper and would do a better job. They say they are high end and that you would never know that they were there. This is not true. I had to replace my entire sewer line. It took over 6 weeks and a lot of complaints to get the new line when it should have taken 2 maybe 3 days tops to replace. That said, the grass they dug up was ruined. I had plants that they dug up and just threw back on the ground. I also had a gutter down pipe that they pille... read more

Ethel 

on BBB

4 years ago

A/C went out on a Tuesday. Called Norrell Wednesday evening around 6:30pm. By 9:00 technician had fixed the problem. You were amazing. Thank you for a job well done ***** 7/16/20