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Neal Harris Service Experts

4.4

About this business

Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area. 

Location details

9040 Cody St, Overland Park, KS, 66214, United States

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4.43,112 reviews
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Katherine N's profile image
Katherine N 
4 years ago

Service Experts has been taking care of our furnace and air conditioning for years - always with expertise and professionalism. so when it came time to replace our 22+ year old units, it was an easy decision to choose Service Experts as they had already earned our trust. From the recommendations of the service/maintenance technicians who had been taking care of us, their sales team, and the installers - we knew the product was the right one for our home. Attention to detail, working to our specific needs (we have an original... read more

Business response:

Hi ********* - Thank you for making us your trusted partner when it comes to your HVAC needs for these many years! 

Donald J's profile image
Donald J 
4 years ago

Great Service so far, (2 years) but the sales rep should have been upfront with the pricing. I found out a couple of months ago, after talking to a receptionists at a local branch, that i would never own my AC unit. The sales rep stated (2 years ago) that it would be a monthly cost for 10 years, leaving me to think that after that, I would be done and own it...just like anything else we purchase in this world. I'm curious as to what happens after the 10 years is up...some one please explain. If I had known up front that I wo... read more

Business response:

****** - We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Lolita C's profile image
Lolita C 
4 years ago

The best thing Komfort Air did was hire Jason, Sales Rep., George and Daniel Installers. All three were professional, kind and understanding. I had been without heat for four years. Jason was very detailed in looking at my old system. Quoted me the price and program that would best fit my needs. I literally cried when he told me the price and about the program. I was elated. George and Daniel were very caring when entering and exiting my home. So very cautious of my flooring. They made sure that everything was up to the new ... read more

Business response:

****** - We appreciate your business and are pleased to hear that our team was able to provide you with the top notch service that you needed. 

Anupama B's profile image
Anupama B 
4 years ago

We had a new furnace and air conditioner installed and some duct work done by BRYANT HEATING SERVICE EXPERTS . Mark and Zach did a wonderful job in a timely and efficient manner. Thorough professionals whom we would recommend highly. This is a very reliable company. I am thankful for the service provided by Mark ( you are highly experienced and know your job really well) and Zach too ( very efficient ). 

Business response:

We appreciate your business and are pleased to hear that our technicians were able to provide you with the top notch service that you needed. 

Natalie L's profile image
Natalie L 
4 years ago

Calverly is always great at making my appointments timely. The technicians are always prompt and professional. I'm often home alone with a child and have always felt safe. The service has always been great. 

Business response:

******* - We are proud to be your trusted partner for all of your HVAC needs! 

Diehl R's profile image
Diehl R 
4 years ago

Mourn and Nick installed new furnace and tankless water heater. Jeremy installed new water softener and wrap up of work. All 3 very efficient, knowledgeable and answered all my questions. Highly recommended. 

Business response:

****** - We are happy that the team worked together to provide you with a great experience! 

George H's profile image
George H 
4 years ago

My initial contact to schedule an appointment was unsatisfactory. The representative was rude and argumentative. The technician on the other hand was prompt and efficient. He answered all of my questions and concerns and provided me with his observations and recommendations. 

Business response:

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Tom S's profile image
Tom S 
4 years ago

The service and technicians are excellent. Have user for years. 

Business response:

*** - Thank you for your continued trust in our services! 

Gloria S's profile image
Gloria S 
4 years ago

Their plumbers were informative and considerate. Answered all our questions. We've used their firm for decades, when it was called Service Experts and something else before that. Their furnace and A/C yearly contract has been a good saving for us. 

Business response:

****** - We have truly appreciated your business over the years and thank you for being such a loyal customer! 

Frequently asked questions about Neal Harris Service Experts

How is Neal Harris Service Experts rated?

Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews. 

When is Neal Harris Service Experts open?

Neal Harris Service Experts is open now. It is open 24/7. 

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