Neal Harris Service Experts

Tony W 

on BBB

3 years ago

Wow - total scam artists. Our heater was not working yesterday morning. While I have a warranty company, they are slow and I was cold so I just called a company from a web search. I did manage to get a same day visit. The tech introduced him self and immediately gave me some brochures about a maintenance program, which I thought was odd. After stomping around in the attic for a while, he came down and broke us the news the there was really nothing that could be done with that furnace, it was toast, very old components, w... read more

Chester G 

on BBB

3 years ago

I found them very professional , helpful, knowledgeable, and fair priced for my replacement of hvac and heating unit! Highly recommend them for installations of hvac units. 

GARY C 

on BBB

3 years ago

FIVE STAR SERVICE. TECHNCIAN WAS ON SCHEDULE, CAREFUL ABOUT OUR HOME, TECHNICALLY SKILLED AND TRUSTWORTHY, EXPLAINED HIS WORK, FRIENDLY AND WOULD BE WELCOME BACK FOR FUTURE WORK. WESLEY WOOD HAS ALWAYS STOOD BEHIND THEIR WORK, AND THE WORK HAS ALWAYS BEEN FIRST QUALITY. GARY CONRAD 

Brandon J 

on BBB

3 years ago

Great service! I have my AC inspected twice a year. Jason did the latest inspection and was very informative and courteous. I would recommend to friends and family. 

Jim I 

on BBB

3 years ago

Had them come out to fix a leak at the kitchen sink and a toilet leaking at the base. Sink still leaks and the toilet is loose and leaks worse than it did before their repairs. I will be calling them and expect them to come out again to fix the leaks at their expense. 

Mike K 

on BBB

3 years ago

My wife and I have been using RG Service Experts for 12+ years for all of furnace / AC needs, they offer regular service program AC in the spring and furnace in the fall for one flat rate. Just this past week I had a plumbing problem in my bathroom I wasn't initially aware that they had a plumbing service team but after calling one of their competitors and getting their weekend call rate and the hourly rate on top of that AND having the on-call tech tell me that since it wasn't a emergency I should wait until Monday when bot... read more

Ray B 

on BBB

3 years ago

I have received excellent service from this company for over 20 years. Have recommended to all my friends and family. 

Wayne C 

on BBB

3 years ago

The service tech was great. Came in, pointed out that the problem was more than what I had thought and recommended we replace our water heater. No problem. The only comment I will make and this is not a complaint, is for the sake of improving on customer service, don't wait an hour after the appointment time window to call checking that we are home and informing us that a service tech is available and will be sent. Why did we make an appointment in the first place with a two hour window? Should not the service tech be given ... read more

Nancy L 

on BBB

3 years ago

I would like to express my sincere appreciation for the outstanding job Arthur (assisted by David S******) did in handling my AC maintenance tune up this afternoon. I was extremely pleased with the professional and thorough way they checked over my unit. They were courteous and secured my confidence, not only in the worked they did, but was also in the way they adhered to COVID safety precautions. I will certainly use your company again. And whenever I have the opportunity, I will recommend Service Experts to my family and f... read more