Neal Harris Service Experts

Sandy B 

on BBB

3 years ago

The service we received from Bryant was exceptional. From the salesman to the installers. They were professional and polite. They came out quickly to install a tankless hot water heater. I would recommend this company. 

Allen C 

on BBB

3 years ago

This company does employ some knowledgeable service reps, but most are sales pitch people who have no intent on servicing or fixing your equipment and simply want to sell you overpriced service plans and equipment. In spite of their few good folks, who I encourage to go work for a reputable company, I recommend avoiding any contact with this company. That was as polite as I could say it. More to the point; These guys are crooks who prey on the elderly and unknowlegeable. P.S. the form requires I provide a 'star' rating. This... read more

Angela C 

on BBB

3 years ago

I have had this service for 20+years. Last year I joined the advantage program. Best decision I ever made. The service people are efficient and professional. 

Eloise R 

on BBB

3 years ago

Very nice to work with. They are very efficient and helpful. 

Cindy M 

on BBB

3 years ago

We could not have found a nicer, more professional plumber than Ron! Our sump pump went out and with all the moisture in the ground we were concerned with rain coming in on Monday. He came Saturday and was such a great person to do the job! He was professional, cleaned everything, and knew what he was doing! 

Jerry F 

on BBB

3 years ago

Broad Ripple heating and air technicians Shaun ***** Austin & Kahleal. They did the best installation that I have ever had.I highly recommend Broadripple heating and air and these three technicians, They were On time they completed the job in a timely manner and followed all the COVID-19 guidelines. I would definitely recommend Broad Ripple heating and air in these three technicians for a job well done. 

David H 

on BBB

3 years ago

Roland ****** went above and beyond to help our neighbors who were without heat for 3 days. They were extremely generous and very professional. 

Echo D 

on BBB

3 years ago

Excellent service representative, timely, professional and friendly. I basically get to pick my appointment time within a 2 hour period and then within that time get a curtesy call letting me know when to expect the service representative to arrive in that time. He wore his mask as well as plastic booties to cover his shoes, very friendly greeting as he has been here a few times before. He knows right where to go and does his work, then comes up to give me his report before he goes. It is always a pleasant service visit. I'm... read more

Bren J 

on BBB

3 years ago

I was so grateful they were able to come out the same day right before the big snow storm in Texas. I did not have any luck with a different company that came out that morning. Conrado G***** was just wonderful. Extremely friendly and professional, also great customer service. He took the time to explain everything after inspecting my system, and also showed me how to work my emergency thermostat and reminded me of when to turn off.