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Neal Harris Service Experts

4.4

About this business

Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area. 

Location details

9040 Cody St, Overland Park, KS, 66214, United States

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4.43,112 reviews
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W W's profile image
3 years ago

Had a new furnace installed on 10 Feb; so far so good. Quick response to my need for inspection & service. Nice employees. 

Business response:

Thank you for choosing us to make sure your system is ready to keep you comfortable all season long! 

Diane M's profile image
Diane M 
3 years ago

I was very disappointed with the sales person Alex M***** who told me that I would not pay for 4 months and no interest being 74 he read this information from his iPad that everything will be ok. told him that I lost my job and would only get SS nothing else. He said not to worry well that was a lie just at the time I could cancel he said that that the sale expired. So not chance to do anything he also said since they could not cut out my wall for the slide in filter that all I had to do was call and they would give me a box... read more

Business response:

***** - We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Theodore D's profile image
Theodore D 
3 years ago

The technician was very knowledgeable, and he was quick to figure out exactly what we needed. 

Business response:

******** - We appreciate your business and thank you for this great review! 

Shanna R's profile image
Shanna R 
3 years ago

My Husband and I were not happy with any of this we had ******* in ************ ne come look at our heating system. First things first they kept walking around my house without covers on their shoes it bothered me quite a bit because my daughter has a play mat on the floor for her cars and they kept walking on it with their dirty shoes so i kept having to clean it. The guy who did the repair was on his phones yes phones because he had 2 was on them the whole time unless doing to 5 sec repair. He kept trying to tell me i shou... read more

Business response:

We apologize for your experience and would like to look into your situation. Please contact us at ********************************** with your full name on the account, address, and phone number, and we will follow up with you. Thank you. 

sean s's profile image
sean s 
3 years ago

We made an appointment last august 2020 to have our AC unit move roughly 8 feet to the right of where it was placed because we were having a hot tub installed. We never were given anything to sign. Six months later we get a call requiring us to pay $647 for the work. This isnt professional and a serious inconvenience to your customer if this is how your business runs. Using the excuse that signatures werent required because of covid is BS as the Technician had to come into the house either way. Six months later is BS 

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Warren's profile image
Warren 
3 years ago

Have used Eveready Service Experts for over 30 years. They are courteous, prompt and have found them easy to do business. I had 3 properties including my primary home and recommend their HVAC programs. I will continue to use them. The technicians are very customer service oriented and respect you and your home. 

Business response:

We have truly appreciated your business over the years and thank you for being such a loyal customer! 

Denise V's profile image
Denise V 
3 years ago

Very responsible company. The office staff is professional and very responsive. 

Business response:

****** - We appreciate your business and thank you for this great review! 

Amiel C's profile image
Amiel C 
3 years ago

We hired them to do a hydrostatic test and TL;DR they were late, can't keep their scheduling promises and they keep sending staff that couldn't do the job. If you have all the time in the world to sit and wait around for them all day, they would be ok for you. They did give us a refund for our frustrating experience though, hence the 1 star. We initially scheduled an appointment on Friday, the guy who came told us the job was beyond his scope because it requires some sort of equipment and rescheduled us with another person f... read more

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Arnold's profile image
Arnold 
3 years ago

Been having issues with my heating and furnace in my home for the last couple of weeks. Called Knockelmann heating and air. They were fast and problem solving. They were out in less than two hours and they looked and at our system and defined the problems. In the end we needed a new system. They recommended a same grade system as we had. However we were interested in a upgrade to a Lennox system which they could provide. More expensive but top quality. They did the job the very next day. Also had them replace our AC and Wate... read more

Business response:

****** - Thank you for making us your trusted partner when it comes to your HVAC needs! 

Frequently asked questions about Neal Harris Service Experts

How is Neal Harris Service Experts rated?

Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews. 

When is Neal Harris Service Experts open?

Neal Harris Service Experts is open now. It is open 24/7. 

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