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Nature's Own Chimney Cleaning
- Chimney Sweeps
- Houston, TX
About this business
Chimney cleaning, Chimney Repair, Animal Removal, Dryer Vent Cleaning,
Location details
11207 Switchgrass Ln, Houston, TX, 77095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I assume they cleaned my chimney. I have no way of actually knowing. My concern was not in their mannerism but in their extended offers to fix and repair the little things that needed repair. Examples: I need small cracks fixed in the inside of the fireplace. Their cost estimate $200. My repair less than $20. I needed a gas fire starter pipe replaced. Their charge had I had it done by them:$100, my cost to replace the pipe and put it on, less than $15. I will not usee them again because I do not trust them. I felt that they ... read more
Business response:
Good Morning, We apologize for any misunderstandings, however the cost that you are referencing too regarding you doing it yourself we can't even purchase the supplies for this service at this price and can assure you that whatever you are using is not up to code or going to be done correctly. Our prices are very competitive and we do have to pay our employees and we do cover all of our services with the best warranty in the business. Gas alone would be more then this to drive to your home. We ask you to call around and... read more
They went the extra mile.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
The tech said my fireplace was not very dirty, so why did he charge me to place it? If it didn't need serviced, then I should have been told. The tech left a mess around fireplace. I had to clean the area after the tech left. Tech had to come back a week later to fix vent because it was stuck open. He would not take responsibility for it being stuck open, and he was the only on in the fireplace since last winter. Again, he left a mess and a dirty hand, print which was really difficult to get out.
Business response:
Good Morning, We apologize for any problems you may have received regarding your most recent service. You were charged for an inspection fee regardless of your chimney being dirty or not. As of the damper kit we came back to adjust it for you regardless if it was our technicians fault or not. We always help our customer's no matter what and we would have cleaned a hand print also for you right away. If you need anything else then please don't hesitate to contact our office anytime to help. Thank You, Owner Frank Wh... read more
Great service
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Clean and inspected two fire places. Friendly and courteous. Did not try to sell us any extra services or goods.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Even though it was raining hard, when it was discovered that the log kit was missing a gas hose,Chris quickly went to the nearest store to get the missing part and finished the install as efficiently as possible.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
I would recommend him.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
PROFESSIONAL
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Quick service. excellent work. left the place clean
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Frequently asked questions about Nature's Own Chimney Cleaning
How is Nature's Own Chimney Cleaning rated?
Nature's Own Chimney Cleaning has a 4.3 star rating with 1,206 reviews.
When is Nature's Own Chimney Cleaning open?
Nature's Own Chimney Cleaning is closed now. It will open tomorrow at 9:00 a.m.
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