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Nature's Own Chimney Cleaning
- Chimney Sweeps
- Houston, TX
About this business
Chimney cleaning, Chimney Repair, Animal Removal, Dryer Vent Cleaning,
Location details
11207 Switchgrass Ln, Houston, TX, 77095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They do not explain the price well
Business response:
Thank you for taking the time to review your most recent experience with our company, We try to make our pricing as easy to understand as possible in writing and apologize for any inconveniences. Thank You for the feedback it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Prompt. Great service.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
I would not recommend this company to anyone for chimney sweep or repair. They did the work at 7:30 pm when it was scheduled between 3:30-5:30pm. It was dark and you couldn't see anything. After looking at the work this morning in the light its doesn't look good. I'm embarrassed to say how much I paid for 1.5 hours of work and maybe $300 in supply. I would save my money and hire someone else. Also still waiting for the owner to call me, not holding my breath.
Business response:
Good Afternoon, We apologize for any problems with your service. Yes we did run late and called you many times to let you know and we are coming back out to your home the next day to fix any problems with service. And yes you received a call from our branch manager to fix any problems. Our senior technician that serviced your home has never received a negative review and is probably one of the best in the business and will fix anything that you feel did not meet your expectations today. Next time at least give a company the ... read more
The service was very satisfactory.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
I asked for an inspection as I had just moved in to the condo I purchased and the inspection for the condo recommended a more thorough chimney inspection. They spent maybe 15 minutes on site. One guy used his cellphone flashlight to look up in the chimney. He seemed to think everything was ok, but for $79 I expected something more thorough. They said I would need a "Level 3" inspection but they would have to come back. They were both very nice but I felt ripped off.
Business response:
Good Morning, We did a level one inspection and found problems that did need a more thorough inspection a level 3 inspection since damages were found as we explained to you at this time. We understand that this can be frustrating, however you purchased a level one inspection for this low price and damages to your fireplace does require a more thorough inspection that includes taking your chase top apart that does take a lot more time. We also will deduct what you paid for this inspection to go towards the level 3 inspect as ... read more
They were very professional and arrived when promised. They went the extra mile and even painted the work they performed to match the roof. I supplied the paint, but they offered to paint up on the roof. I will use them again in the future
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
The technicians were very professional and answered all my questions to the fullest. I would definitely use the service again if I could get the same Tech.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
They did a good job and cleaned all the ashes from the cleaning.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
He did a great job checking things out and giving us advice on how to use it. He also found a problem on the chimney cap and fixed it, so we're all ready for cold weather.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Frequently asked questions about Nature's Own Chimney Cleaning
How is Nature's Own Chimney Cleaning rated?
Nature's Own Chimney Cleaning has a 4.3 star rating with 1,206 reviews.
When is Nature's Own Chimney Cleaning open?
Nature's Own Chimney Cleaning is closed now. It will open tomorrow at 9:00 a.m.
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