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Nationwide Insurance - Walker Insurance Group Inc

2.9

About this business

Nationwide Insurance Agent James Walker is your local agent providing free quotes for auto insurance, car insurance, home insurance, life insurance, and health insurance. 

Location details

1200 W Vernon Ave, Kinston, NC, 28501, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.9248 reviews
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jennifer k.'s profile image
jennifer k. 
5 years ago

Cancelling and non-renewing coverage all throughout our neighborhood. A Customer for 15 years. 1 minor water claim in all that time. They claimed they sent information to us regarding things around our home that needed to be cleared. No such notice was ever received. We then received our non-renewal. We had heard from several neighbors that even after they jumped through all the hoops, they were still cancelled. Nationwide is simply pulling out of our area and giving unreasonable reasons as to why. Unethical. Can't be truste... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Alan V's profile image
Alan V 
5 years ago

They call immediately on the due date and demand the money telling me I have a responsibility. They tell at you! Spoke to a supervisor and did the same thing. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns 

Jennifer C's profile image
Jennifer C 
5 years ago

The folks at Nationwide did not file my withholding for the proper state. All I got was an Opps We're sorry.Now I get to waste my time filing for a refund from a state I have nothing to do with. I will never work with Nationwide again, they cannot even bother to pay attention to paperwork people fill out. 

Business response:

Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter. 

Nationwide Pet Insurance's profile image
Nationwide Pet Insurance 
5 years ago

These people are scams. To whoever looking for pet insurance DO NOT go through these people. They are very uneducated people. They take way over 30 days to process a claim. They are scam artists. I want everyone to know this before you go through this nationwide pet insurance.. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Angela V's profile image
Angela V 
5 years ago

Our car was stolen on thanksgiving 2018. It was recovered in North Dakota on December 3rd it has been to months since the whole situation started and nationwide will not return phone calls or emails. Over and over again we have had an adjuster scheduled to come and look at the vehicle and they have yet to show up. Do not use nationwide insurance they are a joke. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Mack T's profile image
Mack T 
5 years ago

NATIONWIDE INSURANCE = A TOTAL "BAD FAITH" STAY AWAY COMPLETELY BECAUSE THEY ARE NOT ON YOUR SIDE!!!! I had a claim on our home on December 3rd 2016 for water damages caused by a auto accident hitting the fire hydrant. The hydrant was Hit and broken off but, the valve wasn't effected at that time until the utility Company went to replace. The workers tried to replace and something went wrong and the water started to come out at a high rate hitting my roof for about 2 hours while the workers tried to find the hydrant that was... read more

Brian R's profile image
Brian R 
5 years ago

My relatively new truck was stolen from my driveway overnight. I had accidentally left it unlocked and had been keeping a spare key inside the console. A mistake I won't easily make again. So when some opportunistic thieves came through the neighborhood to steal from cars, they took off with the whole vehicle. Thanks to Onstar it was quickly recovered the next morning. It was undamaged only a mile or so away, along with the remnants of other peoples' belongings scattered about the interior (such as purses). The most valuable... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Run like hell!'s profile image
Run like hell! 
5 years ago

My wife was involved in an accident at a store parking lot in November, 2018. The Nationwide insuree who hit my wife's Mercedes fled the scene. My wife took some pictures of his truck on top of my wife's car along with his license plate number before he ran off. My wife then called the police and got the case number. We then contacted the Nationwide and filed a claim. After 3 weeks of not hearing from them, they finally called and said the claim was denied DUE to lack of evidence! I guess the photos and a police report are n... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Caitlyn G's profile image
Caitlyn G 
5 years ago

I have been a Nationwide customer for years. Every year I have auto-renewed my policy out of laziness, despite realizing I was overpaying for my insurance. On October 17th, I received notice that my policy would auto-renew and that they would be direct debiting the cost from my account as usual. Today I looked at my bank account and realized they had not withdrawn my payment this month or last. I logged online and all of my documents were gone. I called their number and was told by a machine that my policy had been cancelled... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Frequently asked questions about Nationwide Insurance - Walker Insurance Group Inc

How is Nationwide Insurance - Walker Insurance Group Inc rated?

Nationwide Insurance - Walker Insurance Group Inc has a 2.9 star rating with 248 reviews. 

When is Nationwide Insurance - Walker Insurance Group Inc open?

Nationwide Insurance - Walker Insurance Group Inc is closed now. It will open tomorrow at 9:00 a.m. 

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