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Nationwide Insurance - Walker Insurance Group Inc
- Insurance
- Kinston, NC
About this business
Location details
1200 W Vernon Ave, Kinston, NC, 28501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I contacted Nationwide on May 10, 2019 because they had added my landlord's daughter to my auto policy. This made my premium go up an additional $430.00 per month. However, my landlord's daughter has been driving over a year, has a vehicle and is covered under her mother's insurance policy. When I contacted the customer service line, it went sour. The representative of Nationwide declared that my landlord's daughter was a member of my household. I explained my living arrangement but she justified adding the child by saying w... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Horrible service. When I cancelled my policy the representative advised me to do a stop pay on my account because it was too late for them to stop the payment. 4 months later I get a credit collection letter telling me I owe almost $300. I called nationwide and was on hold more than I actually spoke with the representative because she didn’t know the information other than a payment was due.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
The worst for any communication ! The adjusters do not stand behind their word, new adjusters don't call back don't call my lawyer back ! Send check no explanation and weeks later OOPS that should have gone to the builder? my house burned over a yr ago still not done and have been left without the extension on my apartment as close to a week move out date before it was taken care of , agent says she does not get call back from them or the supervisor and agency lawyer does not bother to call my lawyer back either. I am told "... read more
Cancelling and non-renewing coverage all throughout our neighborhood. A Customer for 15 years. 1 minor water claim in all that time. They claimed they sent information to us regarding things around our home that needed to be cleared. No such notice was ever received. We then received our non-renewal. We had heard from several neighbors that even after they jumped through all the hoops, they were still cancelled. Nationwide is simply pulling out of our area and giving unreasonable reasons as to why. Unethical. Can't be truste... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
They call immediately on the due date and demand the money telling me I have a responsibility. They tell at you! Spoke to a supervisor and did the same thing.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns
The folks at Nationwide did not file my withholding for the proper state. All I got was an Opps We're sorry.Now I get to waste my time filing for a refund from a state I have nothing to do with. I will never work with Nationwide again, they cannot even bother to pay attention to paperwork people fill out.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
These people are scams. To whoever looking for pet insurance DO NOT go through these people. They are very uneducated people. They take way over 30 days to process a claim. They are scam artists. I want everyone to know this before you go through this nationwide pet insurance..
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Our car was stolen on thanksgiving 2018. It was recovered in North Dakota on December 3rd it has been to months since the whole situation started and nationwide will not return phone calls or emails. Over and over again we have had an adjuster scheduled to come and look at the vehicle and they have yet to show up. Do not use nationwide insurance they are a joke.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
NATIONWIDE INSURANCE = A TOTAL "BAD FAITH" STAY AWAY COMPLETELY BECAUSE THEY ARE NOT ON YOUR SIDE!!!! I had a claim on our home on December 3rd 2016 for water damages caused by a auto accident hitting the fire hydrant. The hydrant was Hit and broken off but, the valve wasn't effected at that time until the utility Company went to replace. The workers tried to replace and something went wrong and the water started to come out at a high rate hitting my roof for about 2 hours while the workers tried to find the hydrant that was... read more
Frequently asked questions about Nationwide Insurance - Walker Insurance Group Inc
How is Nationwide Insurance - Walker Insurance Group Inc rated?
Nationwide Insurance - Walker Insurance Group Inc has a 3 star rating with 261 reviews.
When is Nationwide Insurance - Walker Insurance Group Inc open?
Nationwide Insurance - Walker Insurance Group Inc is closed now. It will open at 8:30 a.m.
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