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Nationwide Insurance - Walker Insurance Group Inc
- Insurance
- Kinston, NC
About this business
Nationwide Insurance Agent James Walker is your local agent providing free quotes for auto insurance, car insurance, home insurance, life insurance, and health insurance.
Location details
1200 W Vernon Ave, Kinston, NC, 28501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Nationwide insurance is the worst insurance company I have ever had. I have been a customer since August 2019. I received a letter stating that my policy would be canceled because I drive a Ford F-350. When I got my policy I told them that I own a ranch and haul cattle and horses to and from one ranch to another as well as the vet. I was told that since I do this I am a business. I called Nationwide and told them that I am not business I am a family ranch owner and a full time Police Officer not a cattle business. I was stil... read more
Nationwide will have your back on mayhem. They covered hail and wind damage on my roof in a very proficient and incredible way. Got the check immediately. Really Trustworthy.
I have the Nationwide Pet Insurance & every time I file a claim they always have some excuse not to reimburse me. I pay $58/mo for 90% coverage on my cat. I've recently be told my cat needs surgery & I sent the breakdown of the cost to Nationwide to find out exactly what they'll cover. I've never heard back from the. I'm very disappointed with this company.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Way to many "per state law" gargan that was never disclosed to me
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I began my homeowners policy with Nationwide on 12/2019 at a home replacement value little higher than I expected, but in the fair range. As a customer, Nationwide sent an inspector to visit and assess my home contents and building structure on 01/2020. Six weeks later, I received a bill for an extra $1k on top of the $2,300 (paid based on original valuation) with a new replacement value exceeding 68% from the original value! There is no way my replacement value is that high! I immediately contacted Nationwide and after talk... read more
Terrible customer service! I’ve been waiting for a month to receive a refund that was only suppose to take 1-3 business days to put back on my debit card just to find out I have to wait 2 more weeks to receive a paper check they mailed to me. Such an inconvenience!!! I’m pretty livid about this.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
This review is of Nationwide Retirement "Solutions Center" During my father's hospitalizations for a cardiac event on 1/2/2020 and his subsequent nursing home and ER visits and my mom's placement in a memory care facility for her dementia, Nationwide has been slow, uncommunicative and unhelpful in accepting the Power of Attorney and disbursement documents my family needs to use my fathers' retirement money for their very expensive care. Consumer service directed us to send documents by fax starting in mid-January which were ... read more
Business response:
For processing Power of Attorney (PoA) requests, we will normally require a certified copy or the original PoA document to approve the request. We may accept PoA documents by fax or email if the document allows for copies to be accepted. Some of our newer Customer Service Representatives may not be aware of the requirement that we need to obtain an original or certified copy. We have sent a reminder to our CSRs of the above guidelines. When returning the documents, we will normally mail the documents to the address on file (... read more
Very dissatisfied with Nationwide "coverage and service." They have definitely shifted their effort into becoming a marketing/advertising company and forgotten how to handle insurance policies professionally. Frankly, I'm glad that I never had to file a claim with them because judging how they handled just getting my policies started it would have been a nightmare and ultimately I probably wouldn't have been covered. My distress came from just trying to cancel a policy, nothing more, and now this process has cost me hundreds... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Been paying my premiums for 5 years and put in 2 previous claim that they would not do anything with. Now with my current claim they are dragging it out all while i can not use most of the first floor of my house. I am having to replace the drain lines under a slab foundation. The lines are causing undermining of the ground under the foundation causing cavities. Those cavities are 8 inches to a foot deep and 3 feet wide but they say the cavities are my issue even if they dont get fixed and cause massive damage to the foundat... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide Insurance - Walker Insurance Group Inc
How is Nationwide Insurance - Walker Insurance Group Inc rated?
Nationwide Insurance - Walker Insurance Group Inc has a 2.9 star rating with 248 reviews.
When is Nationwide Insurance - Walker Insurance Group Inc open?
Nationwide Insurance - Walker Insurance Group Inc is closed now. It will open tomorrow at 9:00 a.m.
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