Nationwide Insurance - Walker Insurance Group Inc's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Nationwide Insurance - Walker Insurance Group Inc

3.0

About this business

Location details

1200 W Vernon Ave, Kinston, NC, 28501, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.0261 reviews
Select a rating
Roger B.'s profile image
Roger B. 
7 years ago

Stay away from nation wide insurance. After one year your rates will be increased 1/3rd with no accidents or faults. The CEO Steve R is on rip off reports for being a liar. 95% neg reviews on BBB with a Aplus rating??? hahah. what a bunch of crooks! Shop your rates yearly because companies like this are a dime a dozen. You have been warned. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Brenda S.'s profile image
Brenda S. 
7 years ago

Nationwide is very difficult company to do business with . Communication is non existent from the claims adjuster, Agent does not care whether the Company honors the contract that I have paid for 30 years. I don't feel that the Company should make the statement or slogan part of their lie to the public. It is quite apparent that Nationwide is not on anyone's side except theirs. I have been treated worse than a common criminal, I was investigated, I was threatened by one individual. My auto theft of 1-31-18 remains unresolved... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

LEN's profile image
LEN 
7 years ago

Nationwide is one of the worse insurane companies in the Nation. It certain is not on the side of any of its clients. The company should remove this slogan from all of its ads. I have been with the company for 11 years; never been late with my premiums and never filed a claim until November, 2017. The agents assigned to the claim have treated me as if I were a common criminal. The have used intimidation an bullying techniques in an effort to force be to make statements about the claim that would be most definitely in the int... read more

Ean Q.'s profile image
Ean Q. 
7 years ago

Nationwide is the worst insurance company. I have been with them for years and an my debut cad Expired for on autopay they canceled all my policies and now $750 in dmv fees caused because of this and they won’t reinstate them. #insurance #nationwide #badcustomerservice 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

BRANDON T.'s profile image
BRANDON T. 
7 years ago

They constantly raise rates for no reason. There customer service representatives have lied to me multiple times about the real reason for the rate increases and my agent told me he would get me quotes from other companies instead of dealing with the real issue. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Bryan R.'s profile image
Bryan R. 
7 years ago

I had my auto loan through nationwide for the last few years. I just paid it off in full about a month ago and had been told my title was on its way via mail. 30+ days later, nothing. I called and was transferred to the titles department. I was then told that my title was mailed 1/2/18 - a month ago. I asked what address it was mailed to and was given my current street and apartment, however a DIFFERENT town in which I moved from over a year ago. I can confirm by logging into my nationwide account online that the CORRECT FUL... read more

Brenda M.'s profile image
Brenda M. 
7 years ago

I was sent a letter stating I was the beneficiary of my Husbands 403B plan. I received a letter a month later stating I was not the beneficiary...They gave it to his EX wife....I have produced divorce papers stating she was divested of all 401 and retirement benefits. Now they are giving me the run around its been 4 years for Gods sake.....They will not give in. They keep sending me paper work to fill out I do then they sent something different. I did speak to an Attorney and said I need to just go ahead and file a lawsuit. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns 

Ted L.'s profile image
Ted L. 
7 years ago

On Oct. 2, 2017 I refinanced a vehicle with Nationwide Bank. I was sent a package to have notarized and sent it back UPS 2nd day air. Got proof of delivery. Nationwide continued to call me and say they did not receive it. When I would call they would say we got it but don't know where it is.They sent a second one and I sent it back. Got confirmation on it. Nationwide kept contacting me saying they need the documents. When I would call them they would inform me that someone signed and got them, but they could not find them. T... read more

Business response:

Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.v 

Amanda .'s profile image
Amanda . 
7 years ago

Nationwide is a fraud! First they told me that I was covered properly for my two homes, one of which my elderly mother lives in and the other that I live in. After the person who I had been working with was fired and I had already moved my car and houses to them they tell me that they can't cover my second house at all, but never refunded me for the entire year I had already paid them. Second offense, they put 2 separate claims against my home when I simply called to ask IF I should have someone out to look at my roof after ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Frequently asked questions about Nationwide Insurance - Walker Insurance Group Inc

How is Nationwide Insurance - Walker Insurance Group Inc rated?

Nationwide Insurance - Walker Insurance Group Inc has a 3 star rating with 261 reviews. 

When is Nationwide Insurance - Walker Insurance Group Inc open?

Nationwide Insurance - Walker Insurance Group Inc is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com