National Car Rental

Jason M. 

on Yellow Pages

8 years ago

Cutting Edge Technology (app/website/scan with phone) combined with great personnel makes for a Five Star experience 

Seongjae H. 

on Yellow Pages

8 years ago

I could use the rental that I wanted to use. Rental car condition was good to use and clean. Service rep was very kind. 

Heidi M. 

on Yellow Pages

8 years ago

Erich was very kind and helpful. He was able to assist us with finding our Emerald account and updating the information. 

Donald D. 

on Yellow Pages

8 years ago

National's Emerald Club takes all of the stress away from that transition from baggage claim to the road. My experience at O'Hare: easily located shuttle bus to rental car lot, where attendants greet the bus with verbal instructions to the cars. They escort customers who request such to the Emerald Club cars. I picked my own car, prepared the Emerald Club card, DL, CC, and car contact for the gate attendant and off I go. O'Hare is one of the busiest hubs in the nation yet the National Car Rental service was still personal, e... read more

Louise M. 

on Yellow Pages

8 years ago

National Car Rental at O'Hare is my car rental company of choice each and every time. They are prompt , courteous and the cars are always clean, fueled and the selection is great 

Ken L. 

on Yellow Pages

8 years ago

I've used National Rent-A-Car in many cities and I've never been disappointed. I've never seen them unprepared to accommodate large groups of customers (sometimes 30 at a time) with extreme speed and efficiency in both the pick up and drop off of the cars. The rides to and from the airports on the shuttle are terrific. If the occasion should happen where I almost walk off with the keys all of the reminders have saved me from having to find a way to give them back. The service is so fast that without the reminders about makin... read more

Erika H. 

on Yellow Pages

8 years ago

I rent from National at Chicago O'Hare frequently, and I have always been so impressed with the level of service I receive there. From the attendants on the shuttle bus to the person I talk with when I leave the lot to the person who greets me when I drop the car off, everyone has been friendly and knowledgeable. I have never had an experience there that was an exception. Wonderful job, National! Keep up the great work! 

Jay H. 

on Yellow Pages

8 years ago

I had another great experience. No line, No waiting. No human interaction (except at the exit). Enjoyed it. I could use a few more selections but otherwise I would recommend using National to all 

Paul L. 

on Yellow Pages

8 years ago

I arrived late to the Chicago airport location and was just dropped off by the bus driver. There was no one there (offices were closed) to help and no indication of where to find my rental car. I wandered around in 20 degree temperatures for about 20 minutes, asking the exit guard for help, but getting nowhere. Finally, the Alamo folks stepped in and took very good care of me, getting me into a car quickly with a very helpful service attitude. Thank goodness National has such good second agency on their team.