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National Car Rental
- Transportation Services
- Chicago, IL
About this business
Location details
10255 W Zemke Blvd, Chicago, IL, 60666, United States
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Holy Cow! My experience at this location was awesome! The emerald club choice was excellent and I have never been in a vehicle and out the door more quickly and efficiently. The return was just as good and the staff were friendly and fantastic! Thanks National team!
National Car Rental Emerald Service makes renting a car at the airport one less thing to be stressed about. Took the shuttle from the terminal to the National Care Rental location, walked onto the lot, chose a car, and off I went. Upon return, I drove onto the lot, grabbed my bags, got onto the convenient shuttle and rode to the terminal. No hassle, no fuss, no problems, no stress! I like it like that.
I've rented from National all over the country. Typically they offer multiple options of clean cars and good service. This location is one of the few that has consistently dirty cars, poor selection and abysmal customer service.
O'Hare has always had an efficient operation. It worked as usual like clockwork from catching the shuttle, picking my car, checking out and the same efficiency upon my return.
I had no issues with the O'hare location - the shuttle bus came quickly, and the selection was great. I don't like the customer service experience on the phone. First, I had to call roadside assistance because the car wouldn't start. I had a meeting to get to, and it took forever for the agent to find my reservation. He had to switch between online systems and was struggling with it. We finally for a service call placed. While waiting for the technician, I got someone to jump start me. I called National again to cancel the s... read more
No problem with reservation. Quick in and out. Left something in the car & got it back right away.
I flew in from Dallas for a scholarship reception and from the moment I stepped off the bus I was greeted by the manager and treated like what I was there and wanted mattered. Thank you!
We arrived at the Emerald Aisle about 7:30 am. There were plenty of small/mid-size SUV's to choose from which is exactly what we were looking for. The driver dropping us off was courteous and friendly. We happened to get the same driver on the way back on Sunday (Steve). He was better than ever. Quick with joke and provided some interesting information regarding restaurant chains in our new home - Atlanta. Keep up the good work!
Wide variety of vehicles to choose from. Check-in, check-out was fast and easy. National is my first choice when renting due to the fair price and international availability of rental locations.
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 4.7 star rating with 3,728 reviews.
When is National Car Rental open?
National Car Rental is open now. It is open 24/7.
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