National Car Rental

Danny L. 

on Yellow Pages

8 years ago

When renting from National Car Rental at Chicago O'Hare don't be confused when you are dropped off at the Alamo rental counter. National and Alamo share the same counter even though there are no National signs. Pick up and drop off with National at O'Hare was the easiest process I have been through yet when renting a car. The staff at the rental counter were very friendly and helpful directing other customers who did not know their way around Chicago. 

Ivan P. 

on Yellow Pages

8 years ago

Booking a car on the web-site is easy. Had to change the reservation and it was just as easy. Cars are in good condition, as member of the Emerald club the selection was great! The service is fast, courteous, and efficient. 

Jeremiah S. 

on Yellow Pages

8 years ago

This is one of the worst locations I have had to rent from. Not many cars to pick from when I arrived and when I confronted a staff member about the car I picked being smoked in he did not do anything. Hopefully I don't experience this again when I fly back in. 

Jeffrey J. 

on Yellow Pages

8 years ago

Great selection and service, but I was disappointed with the taxes and fees that are added on, nearly 40% was added on to my bill. I don't rent too many vehicles so maybe all places are like this now, but be sure to check the taxes and fees when renting from National, my $51 rate turned out to be in the high $90's per day 

Todd O. 

on Yellow Pages

8 years ago

This was a very stressful, last minute business trip. Myself and two colleagues arrived at 5:30pm and needed three cars. The great folks at this location took care of us immediately. Both pick up and return were flawless. Major kudos the entire staff at the O'Hare National location. 

Brian H. 

on Yellow Pages

8 years ago

I have been a REPEAT customer to this National Car Rental location. There are many other places to choose, but this company gets it. Fast service, good selection of cars and the big bus from the airport. I have not had a bad experience here yet! 

Revi L. 

on Yellow Pages

8 years ago

National rental car is always great but I wish the car would have been cleaned better on the inside. The car that I had was great but the inside smells. 

D B. 

on Yellow Pages

8 years ago

Bus transfer was quick. Emerald Executive isle was fully stocked. Car was clean with full tank. I'd have to give National an A for the experience at O'hare. 

Bob S. 

on Yellow Pages

8 years ago

Waited nearly 40 minutes for the shuttle. Lost track of how many times I saw the Hertz shuttle! Then went to the counter per the instructions on the email received that day from National (despite it being an Emerald Aisle rental) only to be told that "the computer is telling people to go to the counter for no reason ". Walked out to find no cars available, then back inside where we were told to take a car from the executive aisle. On the flip side, drop off was a breeze and we were on the shuttle within 2 minutes of getting ... read more