National Car Rental

Mari E. 

on Yellow Pages

9 years ago

Traveled to O'hare airport recently, National was very easy to work with. This was my first time renting a car and they made the process very simple to understand. Efficiency at pickup & dropoff was very nice. Have already joined the Emerald isle club :) 

Roger H. 

on Yellow Pages

9 years ago

I've always had a good experience with the Emerald Isle. Only drawback was I wanted a car with XM radio and the week I used National, they were in process of changing their protocol. They'll now want $6 a day for XM. OK fair enough, but none of the cars on the isle had working XM and they couldn't offer the service at any price. The changeover should have been seem less. I found one car with active XM; It conked out two days later on my way back to the airport--so all's well. I can't say enough about Ralph who was on duty at... read more

Ron M. 

on Yellow Pages

9 years ago

I recently rented at ORD. To me, National is the best hands down. They are friendly, efficient and the Emerald Isle can't be beat. Their efficiency at drop off is always impressive. Thank you for another great experience. 

Gerald J. 

on Yellow Pages

9 years ago

National is awesome. I am an Emerald club member and being able to get off the airplane and bypass the counte, pick a car and go about my business is totally awesome. Then return it to the lot they scan something and print me out a reciept and within minutes I going about my business again. I've never encountered a problem. 

Robin H. 

on Yellow Pages

9 years ago

National is my favorite rental company. I've always found the O'Hare staff to be helpful even though it is one of the busiest rental lots I've ever seen. 

Veljko K. 

on Yellow Pages

9 years ago

I am business traveler, spent literally years in rental cars, National/Enterprise huge proportion. You would think they would want to make sure I am happy and want to use them. Well, patterns I am seeing are: 1. You would have problem induced by them or their staff. 2. You would spend significant time and inconvenience. At that point you would ask for small amend (e.g. "OK, this was not what it should have been. Can you at least help me to address it? If you can't help and need me to spend ton of my time, can you at least sh... read more

Amanda F. 

on Yellow Pages

9 years ago

Excellent service. Used the aisle service and it was quick and fun to be able to pick our own vehicle. Return was a breeze and shuttle to airport was quick and efficient. 

Cris L. 

on Yellow Pages

9 years ago

Rented for a quick weekend visit. First bus was full at the curb, but only waited about 5 minutes for the next one. Dropped us at Emerald Aisle, picked a car and headed to the exit. The attendant found my reservation quickly and we were on our way. LOVE Emerald Aisle!!! The return process was very quick and easy as well. Bus drivers were friendly and helpful with everyone's bags. Great job by the employees at this location. Thanks! 

Steve M. 

on Yellow Pages

9 years ago

Ohare National location the worst I have seen. I am an Executive Elite member and rent 2 cars/week at various locations, so have seen 2 dozen national airport locations and OHare is hands down the worst, check in people are the biggest problem, Midway is much better. Don't expect to have emerald isle car if your flight is delayed to Ohare and you arrive after midnight, they close it and bus you to Alamo where you stand in line in middle of night.