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MyEyeDr.

3.7

About this business

Location details

4555 Duke St, The Shoppes of Foxchase, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.7430 reviews
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Jodie Dixon's profile image
Jodie Dixon 
recommend  Recommended
4 years ago

love this office, all around great experience 

Robert A. Mays's profile image
Robert A. Mays 
4 years ago

Harrisonburg, VA location could improve by making customer service a foundation to build your business upon. For a medical facility, they lack any form of bedside manner or compassion. You're in it for the almighty dollar and nothing else. You could improve customer service by teaching your team to actually LISTEN to what the customer wants. Might want to teach them about professional appearance, as well. 

Business response:

We saw your private message and responded to you there, Robert. Thank you. 

Robert A. Mays's profile image
Robert A. Mays 
4 years ago

Harrisonburg, VA location could improve by making customer service a foundation to build your business upon. For a medical facility, they lack any form of bedside manner or compassion. You're in it for the almighty dollar and nothing else. You could improve customer service by teaching your team to actually LISTEN to what the customer wants. Might want to teach them about professional appearance, as well. 

Business response:

We saw your private message and responded to you there, Robert. Thank you. 

Robert A. Mays's profile image
Robert A. Mays 
4 years ago

Harrisonburg, VA location could improve by making customer service a foundation to build your business upon. For a medical facility, they lack any form of bedside manner or compassion. You're in it for the almighty dollar and nothing else. You could improve customer service by teaching your team to actually LISTEN to what the customer wants. Might want to teach them about professional appearance, as well. 

Business response:

We saw your private message and responded to you there, Robert. Thank you. 

Robert A. Mays's profile image
Robert A. Mays 
4 years ago

Harrisonburg, VA location could improve by making customer service a foundation to build your business upon. For a medical facility, they lack any form of bedside manner or compassion. You're in it for the almighty dollar and nothing else. You could improve customer service by teaching your team to actually LISTEN to what the customer wants. Might want to teach them about professional appearance, as well. 

Business response:

We saw your private message and responded to you there, Robert. Thank you. 

Suhail Renaud's profile image
Suhail Renaud 
recommend  Recommended
4 years ago

Very professional, kind and friendly. Best team! 

Larry McConnell's profile image
Larry McConnell 
recommend  Recommended
4 years ago

Just very Professional and friendly! 

James Dagen's profile image
James Dagen 
recommend  Recommended
4 years ago

Fast, friendly, and very helpful. Just found my new eye doctor. Highly recommend. 

Lee McRee Jr's profile image
Lee McRee Jr 
4 years ago

I was seen at the Aberdeen NC location. appointment went fine. Selected my frames after thorough discussion about "specials" and my desire for a back up pair. Sales associate appeared to understand my desires and placed my order for what I was led to believe was 2 pair of glasses. I was not presented a detail of my order . Went to pick the glasses up and only received one pair. after multiple iterations of back and forth with another associate, I was told that my order was for only 1 pair. I was not fully aware my order was ... read more

Business response:

This isn't what we like to hear, Lee. Please send us a private message with the MyEyeDr. office location, along with your full name, phone number and email so our patient relations team can contact you about this. Thank you! 

Frequently asked questions about MyEyeDr.

How is MyEyeDr. rated?

MyEyeDr. has a 3.7 star rating with 430 reviews. 

When is MyEyeDr. open?

MyEyeDr. is closed now. It will open at 10:00 a.m. 

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