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Mr. Roof of Ann Arbor
- Roofing
- Ann Arbor, MI
About this business
Mr Roof is the #1 roofing company offering residential/commerical roofing. We are Roofing Contractors offering New roofs, Residential Roof Replacement, Roofing, Windows, Siding, roof leak repairs.
Location details
3511 East Ellsworth Rd, Ann Arbor, MI, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I used Mr Roof for a new roof and gutters. They put me at ease and did a wonderful job, any question I had they were on top of it.
Business response:
Hi ******, thank you so much for taking the time to leave us a positive review! It is great to hear that your gutter installation went smoothly and that everyone answered all your questions. Thank you again, and have a wonderful day!
We had our roof replaced with Mr. Roof 2 years ago and called to have them fix some concerning areas with the roof. Scheduling and appointment was difficult more or less with professionalism over the phone and not showing up on time for scheduled appt. However, Ryan the project managaer, showed up earlier than expected with a great attitude and reassured me that everything was going to be ok with the roof. Ryan was the same project manager we worked with 2 years ago so it was nice having a familiar, reliable face show up
Business response:
Hi ******, thank you so much for taking the time to write a positive review! I apologize about the scheduling difficulties and I will look into that to prevent further issues in the future, but it is great to hear that Ryan provided excellent customer service and took great care of you and your roof. Thank you again for your time, and have a wonderful day!
When we signed up and had our roof done on june 13th or 14th 2018 with Mr. Roof we were under the impression that when they do our roof the clean up process would be simple and taken care of. That was not the case. As we came home from a lovely vacation we pull into our drive way, let our kids out of the car only to find 30+ nails in our drive way. As we continue to look around to make sure we got everything we found more in our front lawn and even more in our back yard. For someone who has small kids they aren't fans of wea... read more
Business response:
Hi *****, I sincerely apologize that the cleanup on your project was not up to standards. I forwarded your email to the General manager and I know she has been in contact with you about getting this taken care of. We are taking steps to make sure this does not happen again and sending out a cleanup crew to make sure nothing is missed. Again I sincerely apologize but I hope our response helps. If there is anything else we can do for you just let us know. I hope you have a wonderful day *****!
Thorough, efficient, punctual, courteous, and professional. Would definitely recommend.
Business response:
Hi ******, thank you so much for taking the time to leave us a positive review! It is great to hear that everything went smoothly and that you had a positive experience working with us. Thank you again for your time and for recommending us!
We had windows installed. Great product and installation. The crew was very professional.
Business response:
Hey ****, it is great to hear that everything went smoothly and that the crew was professional. Thank you for taking the time to leave us a positive review!
"Excellent Roofing" by Bill M***** June 14, 2018 "If you want a roof installed quickly and correctly Mr. Roof is the company to call. Our old roof was leaking and needed replacement. Ryan the Mr. Roof Sales rep came out on a Monday to quote the roof replacement. I received a call the very next day stating the crew would be on Wednesday. Mr. Roof crew had the old roof removed and the new roof installed in one day! Our house has over 3,600 sq ft. Mr. Roof sent a crew size that matched our roof size. The roof was professionally... read more
Business response:
Hi *****thank you so much for this amazing review! It is great to hear that everything went smoothly from start to finish and that the crew was professional and efficient. There is nothing more important to us than making sure our customers are happy, so we really appreciate the positive feedback! Thank you again, and have a wonderful day!
I am completely unhappy with my choice to use Able for my roof, and would absolutely not recommend this company to anyone. We met with their sales representative S****** back in May 2017 and felt Able would meet our very specific needs. We had decided to do the demolition of our our roof ourselves which meant timing the new roof installation exactly was essential since we were stripping the old decking (sheathing) off as well as the shingles. We wanted the whole roof to be brand new. We explained to S****** we would demo the... read more
We recently had a new roof put on our house. The original rep who visited us was very knowledgeable, courteous and helpful. Mr. Roof was one of four companies that quoted us for the work. They were not the least expensive, but they did offer the widest variety of roofing options. The install team arrived on time, worked quickly and efficiently and cleaned up all in the same day. Other than a new roof on my house, you would have never know they had been there. Excellent experience!
Business response:
Hey *****, thank you so much for taking the time to leave us a positive review! It is great to hear that everything went smoothly from start to finish! There is nothing more important than making sure our customers are happy, so we really appreciate the positive feedback. Thank you again, and have a wonderful weekend!
I have 'no" complaints about Mr. Roof, contractors, workers or any Mr. Roof personnel. From the very beginning they were courteous , professional, and truthful in all our dealings. The product's they showed at the sales meeting, are the exact product they installed. The roofing and the gutter's were professionally installed and I could not be any more happy. I have recommended them and wish them continued success.
Business response:
Hey *******, thank you so much for the positive review! There is nothing more important to us than making sure our customers are happy, so it is great to hear you had a positive experience every step of the way. Thank you again for your time, and have a wonderful day!
Frequently asked questions about Mr. Roof of Ann Arbor
How is Mr. Roof of Ann Arbor rated?
Mr. Roof of Ann Arbor has a 4.4 star rating with 1,424 reviews.
When is Mr. Roof of Ann Arbor open?
Mr. Roof of Ann Arbor is closed now. It will open tomorrow at 9:00 a.m.
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