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Mr. Roof of Ann Arbor
- Roofing
- Ann Arbor, MI
About this business
Mr Roof is the #1 roofing company offering residential/commerical roofing. We are Roofing Contractors offering New roofs, Residential Roof Replacement, Roofing, Windows, Siding, roof leak repairs.
Location details
3511 East Ellsworth Rd, Ann Arbor, MI, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I would definitely would recommend Mr.Roof since the very first day I met the young lady at the ******mall (*** **** ****). Thomas explained everything thoroughly and was very professional. The roofers that came out and were quick. Cleaned up thoroughly. Very good project manager Shawn. He made sure went everything went as expected. Very good coordinator.
The project went smoothly and I was satisfied with the work. Project manager Shawn G*** set everything up quickly and followed up with phone calls.
We Recently had a roof replaced by Mr. Roof. From Jason, who handled a little hiccup with quickness to Shawn, our Project Mgr., who kept us in the loop daily. We thank you! The roof looks great. If we ever need another roof, Mr.Roof will be our go to! Thank you!
Business response:
Hi Larry and Kim, thank you so much for taking the time to leave us a positive review! It sounds like Jason and Shawn worked hard to provide excellent customer service. Thank you again for your time and have a wonderful day!
Process was easy, workers were efficient. Project was done in 8 hours. Very little debris left behind (can’t expect 100%, I realize that). Salesman Cody did a great job explaining everything and worked hard to get us a decent price. Project manager Shawn did a great job too. It helped that everything went according to plan. Glad we chose Mr Roof
Business response:
Hi *********! Thank you so much for your kind words! It sounds like Cody and Shawn did a great job through the whole process. Thank you again for your time, and have a wonderful day!
Shawn G*** was outstanding as Project Mgr. Crew worked hard and cleaned up well afterward.
Shawn communication was perfect
Business response:
Hey *****, thank you so much for taking the time to leave us a positive review!
i tried to call Mr Roof to cancell my contract that was signed on 1/28/19. the project manager Mitch m****** was rude when my daughter called he hung up on her and when i called he held the phone out so i could not leave a message. tried to fax they got error line busy. found a contractor that will do a better job. was very quick to put a sigh in my yard which i didn't want but my husband said it was ok but i didn't want it out there. will not reccommend Mr Roof to anyone after see the negitive responses. mitch said that i h... read more
Business response:
Hey *******, I am sorry to see you go, but your contract was indeed canceled and Mitch turned the paperwork in yesterday. It is perfectly okay that you didn't want a sign in your yard and now that we are not doing the work it is very understandable for you to remove it. I apologize that you had so much trouble getting ahold of someone and we will look into this because communication is incredibly important for us to provide excellent customer service. I assure you there is no issue and everything has been taken care of. Josh... read more
We also do not know how Mr Roof of **********has a 5 star, contracted them for a commercial job and all new windows doors and some roof work at our home, The commercial roof is leaking and they gave promised us over and over they will came out. The house had lots of damage from the leaking roof where they were to replace it. They have promised to take care of it and have not Now the general manager we were dealing with is not longer at that position and I guess we have to start over it has been a long long time We are not su... read more
Business response:
Hi ******, we are working with you to find a resolution.
11/25/13 Able roofing had quote me a price to redo my roofing after spending over 3,000 trusting a friend in doing so. There was agreement to brake it down into 2 section because i couldn't afford to pay the total amount of 6,484.00. 8/30/15 i contact Aaron Z. Who was the person i original dealt with to let him know i was ready to get thr oyhet half of the roof done. Not sure what happen because from 2015, 2016 couple surgery being off work left me to finally reach back out December 2018. Roman M came out on 1/3/19 I explain... read more
Business response:
Hi *****, I have forwarded this review on to our General Manager and Roman to find out exactly what is going on with this and why the price might be so different. We will be in contact with you to clarify this situation. Thank you so much for your feedback and I hope we can turn this into a more positive experience for you.
Frequently asked questions about Mr. Roof of Ann Arbor
How is Mr. Roof of Ann Arbor rated?
Mr. Roof of Ann Arbor has a 4.4 star rating with 1,424 reviews.
When is Mr. Roof of Ann Arbor open?
Mr. Roof of Ann Arbor is closed now. It will open at 9:00 a.m.
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