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Mr Roof is the #1 roofing company offering residential/commerical roofing. We are Roofing Contractors offering New roofs, Residential Roof Replacement, Roofing, Windows, Siding, roof leak repairs.
3511 East Ellsworth Rd, Ann Arbor, MI, Ann Arbor, MI, 48108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
The product was exactly as ordered. The crew that replaced our roof did an awesome job. Careful work, neat, and cleaned up thoroughly. Very polite and considerate.
Business response:
We are glad to hear that everything went exactly as planned and thank you for the posting of the review and mentioning that the crew was polite and considerate while at the same time doing a careful and neat job including a thorough clean up.
Mr. Roof did a great job with the initial quote and being in good contact for that part of the process. There was a bump in the road after that point where I received little to no contact (they were waiting for the permits to go through). I called a few times to get a copy of an itemized invoice which I never received despite them saying they would send it right over, and the final time I called I was wondering when they would be scheduling the roof. They said they could do the roof in 4 days, which was fine, but why did the... read more
Business response:
We really appreciate that you took the time to post your review on line through our BBB portal and are glad that you are pleased with the aesthetics of your new roof and that all went well during the install including the great job of the clean-up. Our general manager will be calling you to go over your invoice and to thank you again for choosing Mr. Roof and for your honest and genuine feedback to your experience.
My new roof was installed by Mr Roof. It was a one day install. They cleaned up after the job was completed. The roof is beautiful. I even had the site manager come out to ensure the roof was completed in a quality manager. Getting a new roof was something I put off but I'm very happy I finally got the new roof. The new roof really enhances my home. The men who worked on my home were kind and respectful. I even came home for lunch while they were working. If your thinking about a new roof contact Mr Roof.
Business response:
We are glad that you are satisfied with the new roof you recently purchased and had installed by Mr. Roof and that you took a moment to share your happiness with others by posting a review on line through the BBB and mentioning that we installed your roof in one day including clean up and inspection.
From the initial visit from the sales person to the final visit from the Project Manager this experience was very positive. They helped me with the insurance claim and answered every question I had along the way. the install team was very professional and kept the job clean and did the job all in one day.
Business response:
We really appreciate the review you posted with the BBB regarding your positive experience in working with the Mr. Roof representative and your insurance company for the storm damage claim to get you a new roof on your home and for mentioning the professionalism of our install crew and the fact that they finished the job in one day including the clean-up.
Mr .Roof replaced my garage roof . also replaced some of the decking The father and son team really did a GREAT job, Covered the things I could not move ,cleaned up ever piece of paper , Ran a magnet to make sure my kids and my dog didn't get hurt ,They even used a leaf blower to clean my drive way .and MR Roof supervisors stopped by to make sure I was happy .Thank you MR Roof great service .
Business response:
We really appreciate the review you posted explaining that we replaced your garage roof along with some of the old decking and the fact that we covered items to protect them during the install. In addition, thank you for mentioning our attention to detail in our team doing a magnet sweep of the area to pick up stray nails.
The sales person all the way through to the work crew were very professional the work was outstanding I would recommend Mr roof to anyone needing there roof replaced.
Business response:
Many thanks for posting your review on the BBB review site to share with others and recommending us to others.
I would recommend MR. Roof to all my friends and Family, They did an awesome job on my roof very efficient and friendly.
Business response:
*****, thanks from all of us at Mr. Roof for posting a review on line and letting people know we were efficient and friendly and that you would recommend us to others.
The Mr. Roof team arrived promptly at 7:00 AM and began work. After ripping off the old shingles they discovered that my roof decking needed to be replaced. They completely ripped off the decking and had the entire roof replaced and re-shingled by 2:30. They cleaned up everything and were extremely pleasant to be working with. Hell, they only took a 20 minute break for a quick lunch. Awesome job Mr. Roof. Awesome job!!!
Business response:
*******, we appreciate that you have posted your review on line regarding the new roof and telling us it was an awesome job. Our team from Mr. Roof Cincinnati recently installed on your home. Our crews are very organized and like to get started early before the heat of the day which adds to the efficiency of the install from the beginning of the tear off and all the way to the end at the stage of clean up.
CONTACTED ABLE ROOFING AND THEY COME OUT THE NEXT DAY. THEY SENT A REPRESENTATIVE TO INSPECT THE ROOF, WHICH THEN CONTACTED OUR INSURANCE COMPANY. PRODUCT AND INSTALLATION WAS VERY SATISFACTORY. FOLLOW-UP WITH ANY ISSUES WAS QUICKLY DEALT WITH. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Business response:
****, thank you for sharing your experience on line regarding the new roof Able Roof recently installed on your home after meeting with your insurance adjuster to review the damage your home experienced from recent storms. Our estimating representatives are trained to know what to look for regarding storm damage and how to work with insurance companies to get you the home owner the right roof replacement that meets code. Thank you again for your review.
Mr. Roof of Ann Arbor has a 4.4 star rating with 1,424 reviews.
Mr. Roof of Ann Arbor is closed now. It will open at 9:00 a.m.
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