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Motif
- Residential Leasing
- Los Angeles, CA
About this business
The Motif Apartments in Woodland Hills raises the bar! With luxury amenities, smart home technology & green living creates the perfect live-work-play environment
Location details
21021 Erwin St, Los Angeles, CA, 91367, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Hello My dad moved into to Mission lofts property located in ************ **.He was 89 in ********************************************************************* we would use his income which was enough as he received a pension as guarantee for his lease. We made it clear that we were doing this to make sure that when he passed the lease would be terminated with no issues. On April 24, 2023 my father passed away. They told me there was a clause in the lease that even If he passed away he would have pay one month lease. This wa... read more
This residential company doesn't receive any stars from me. I have been a resident since December and it has been nothing but h*** Constant leaks from everywhere, rat infestation, maintenance doesn't answer emergency service calls. My family was left to fend our apartment from all the water that flooded our apartment. We're unable to utilize our appliances as there is no follow-up, follow-through, no parts available, or have been ordered. Shortages in the breaker boxes, and no access to the mailbox to get mail, office has be... read more
The maintenance crew are a joke at Palm Crest Apartments. They enter your apartment freely with or without permission. Not only that, but they entered my apartment without my permission, and while my underage son was home alone. ((I even had my bedroom door closed and locked as I was trying to hide gifts for my sons birthday. But they walked right into my apartment, while I was gone and somehow unlocked my bedroom door. And then they left it open and my son ended up seeing his gifts before he was supposed to.))My ** went out... read more
The high turnover of employees at ******************** is a sure tell that Avenue5 Residential LLC is an unethical predatory company. They don't deserve one star.
Service is terrible. They fail to replace burnt out hallway lights, they do not maintain or keep up building cleanliness, and the staff is just rude.
Since Avenue5 took over The *****************************, there has been a noticeable change in the way they treat tenants and the business overall. Where two years ago, our management team was personable, helpful, and understanding, now they are unresponsive, unapologetic, demanding, and impersonal.I have had complaints to the office about maintenance practices closed this week without comment or response.Their first method of contact for any grievance they have, like a day-late rent payment, is a letter of eviction notice... read more
My apartment flooded 2/22/23; it is now 4/23/23!!! Work has not started and nothing but crickets from the management. I reached out via the tenant portal for an update and was told yet again they are waiting for a vendor estimate and approval from the regional/corporate office. I am paying rent for a unit I CANNOT occupy and my belongings are in storage!!! This is unacceptable. My lease ends 6/30/23. Fix your crappy processes, and restore my unit without further delays. This is essentially a Constructive Eviction!!!
Re: ****************. Horrible. First issue is **** at the front desk does not know what he is doing and when he makes promises and agreements and discovers he was wrong he lies. He does not have the ability or character to stand by what he promises when having to follow through or own up to his promises when trying to get you into the property. Second is once our emails were given to Avenue 5 (corporate company that owns ****************) we immediately started getting spam and junk emails from different companies. When I m... read more
A5R owns Maria's **** Apartments (200 unit) complex in ***********************************************. When I moved in last October 1 month Free rent was advertised. a New PM came in in December and i have not received my free month rent. I asked the new leasing office manager about this and got the answer sorry it's not on your concession sheet too bad so sad you don't get a free month rent. WTF? It's still advertised 1-month free rent I am not getting this because the manager does not care, Tickets are closed or even canc... read more
Frequently asked questions about Motif
How is Motif rated?
Motif has a 2.2 star rating with 500 reviews.
When is Motif open?
Motif is open now. It will close at 5:00 p.m.
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