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Motif
- Residential Leasing
- Los Angeles, CA
About this business
Location details
21021 Erwin St, Los Angeles, CA, 91367, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Horrible management, horrible communication, horrible conditions. They had a month in between the previous tenant and I, and I walked in with painted over chew marks all over my molding. There was pee from someone that used my bathroom and didnt clean up after themselves. Muddy footprints all over from my patio.I went a month without a washer and it turns out they just had to manually turn on the water meanwhile they gave me the complete run around just giving any excuse they could than actually give me ************ theyre d... read more
It would be great if management team understood routine maintenance better!! The dryer outside vents should be cleaned out every **** months...to prevent fires and to increase the efficiency of the dryers!! I requested that mine be cleaned after living here for one year...the amount of "lint" was unbelievable!! My dryer time was slashed in half!! To think of the fire danger!! THIS IS ROUTINE MAINTENANCE!!!
1 of 5 stars and so does ******* Reddit, and Yelp! Avenue5 manages 470 properties nationwide and you would think someone would have something nice to say, but with over a thousand reviews not many have a kind word to say, which I find very disturbing. You must work extremely hard to continue to have such a poor showing, but from my experience their care level is lacking, and I would be very disappointed in myself and the company if I continually had such poor ratings. It will take a huge amount of motivation to address the i... read more
They will s**** u if u over pay u will not get it back a credit is worthless here they will add so many extra fees to get it back
I moved here in March and was excited but that start simmering down really fast . All my outlets are upside down , the frame around my dishwasher and microwave were loose and my floors got flooded 3 times with water bc the tub wasnt sealed or the piping and I was only compensated with a $100 gift card to replace my things . I repeatedly was told to throw away my shoe bench that I had in my own common area and to remove my mesh net off my patio because it wasnt cohesive to the look of the apartments and even though other resi... read more
Business response:
Hello, Thank you for taking the time to leave us a review. We are concerned about your experience and would like to discuss this further. Please let us know what property you are at so we can look into the matter in greater detail.
Southridge Apts, ******, **. They lied about the rent (****). The manager asked if there is anything she can do to make things right and never followed through. They damaged my patio furniture and never acknowledged after being told. ************** sprayed upstairs apartment with no warning. Thank goodness we were not on the patio. Our apartment was ant infested. It took almost two weeks for an exterminator. I ended up purchasing my own spray from *********** They are all lazy ( (Females in the office), cable lines are horri... read more
BEWARE! ** is DISHONEST, SNAKY, UNETHICAL, & DECEPTIVE!!!!!!!!! The specific units I expressed interested in, ** DELIBERATELY JACKED (TORT / EXTORTION) up the prices,-Inconsistent neg terms or provision of housing facilities between protected classes & non-protected classes (inconsistent rent charges), changing something about the terms of tenancy.-SPECIFIC units I expressed interest in they delib jacked the $ up AND BEYOND the normal range of all others identical to it! 1x1 Den Unit, & ALSO told me $1610, & now wanting to c... read more
This company is a slum lord. I have lived at one of their properties for over three years. If you put in a maintenance request, you are told, we dont have that in stock , we have to order it, and the request is closed. My Heating and air conditioning unit has not worked for over 10 days. They are violating the Landlord Tenant Act. When contacted to see the status there is no response.
Living at the senios complex for seven years, but in the last three years since avenue5 has taken over has been a nightmare. Unethical practices at *********** seniors complex in *******, *****. Was offered to renew my lease in July 2023 for ******* a raise from ****** but waited until August 2023 and the price had gone up to ******* for the same unit. Learned from some of my neighbors white and hispanic that their rent was renewed at ******* and the blacks rent renewed at *******. Informed corporate office about the matter ... read more
Frequently asked questions about Motif
How is Motif rated?
Motif has a 2.2 star rating with 520 reviews.
When is Motif open?
Motif is closed now. It will open tomorrow at 9:00 a.m.
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