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Motif
- Residential Leasing
- Los Angeles, CA
About this business
The Motif Apartments in Woodland Hills raises the bar! With luxury amenities, smart home technology & green living creates the perfect live-work-play environment
Location details
21021 Erwin St, Los Angeles, CA, 91367, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Poor maintenance service A / C still does not provide cold air, even after 4 requests. Technicians came to the apartment but did not solve the problem, nor did they leave any kind of response.
100% don’t recommend them Terrible business, put our deposit down for the apartment then they deny us and then tell us that they can’t give a refund.
Very miserable process The staff is really sweet but have way too little time to make this a pleasant or even barrable application experience. Someone at Corporate had this dream of a seamless, fully automated computerized application process but it fails in some many ways. Very miserable process.
Worst experience ever!!! Water shut offs almost daily!!! Dirty and old , no matter if they add gray paint and new light switches! Managers make rules as they go and promise one thing and pull out with another! From a person that is not from town, I was left with a really bad impression.such a shame.
Business response:
We're truly sorry to hear about your experience. We take your feedback seriously and want to address your concerns. Please reach out to us at 1 818-452-4017 so we can discuss this further.
Absolutely TERRIBLE leasing agents I do not recommend living here, the rent is high. It is brand new but a waste of money for what we are paying. Go somewhere where the front desk actually care about their jobs.
Business response:
We're sorry to hear about your experience. We strive to provide excellent service and it's clear we fell short in your case. We'd appreciate the opportunity to discuss your concerns further. Please reach out to us at 1 818-452-4017.
Apartment I had a bad experience because staff not cooperative and staff and apartment security very poor
Business response:
We're sorry to hear about your experience. Your feedback is important to us and we'd like to understand more about your concerns. Please reach out to us at 1 818-452-4017 so we can work towards improving your experience.
Worst company ever. Stole money from me when I was moving out . Never paid a day late in rent. Absolutely disgusting company
It would be great if management team understood routine maintenance better!! The dryer outside vents should be cleaned out every **** months...to prevent fires and to increase the efficiency of the dryers!! I requested that mine be cleaned after living here for one year...the amount of "lint" was unbelievable!! My dryer time was slashed in half!! To think of the fire danger!! THIS IS ROUTINE MAINTENANCE!!!
1 of 5 stars and so does ******* Reddit, and Yelp! Avenue5 manages 470 properties nationwide and you would think someone would have something nice to say, but with over a thousand reviews not many have a kind word to say, which I find very disturbing. You must work extremely hard to continue to have such a poor showing, but from my experience their care level is lacking, and I would be very disappointed in myself and the company if I continually had such poor ratings. It will take a huge amount of motivation to address the i... read more
Frequently asked questions about Motif
How is Motif rated?
Motif has a 1.9 star rating with 458 reviews.
When is Motif open?
Motif is closed now. It will open tomorrow at 9:00 a.m.
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