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Motif

1.9

About this business

The Motif Apartments in Woodland Hills raises the bar! With luxury amenities, smart home technology & green living creates the perfect live-work-play environment 

Location details

21021 Erwin St, Los Angeles, CA, 91367, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
1.9435 reviews
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Haley B's profile image
Haley B 
a year ago

Worst company ever. Stole money from me when I was moving out . Never paid a day late in rent. Absolutely disgusting company 

Sharon C's profile image
Sharon C 
a year ago

It would be great if management team understood routine maintenance better!! The dryer outside vents should be cleaned out every **** months...to prevent fires and to increase the efficiency of the dryers!! I requested that mine be cleaned after living here for one year...the amount of "lint" was unbelievable!! My dryer time was slashed in half!! To think of the fire danger!! THIS IS ROUTINE MAINTENANCE!!! 

Steven S's profile image
Steven S 
a year ago

1 of 5 stars and so does ******* Reddit, and Yelp! Avenue5 manages 470 properties nationwide and you would think someone would have something nice to say, but with over a thousand reviews not many have a kind word to say, which I find very disturbing. You must work extremely hard to continue to have such a poor showing, but from my experience their care level is lacking, and I would be very disappointed in myself and the company if I continually had such poor ratings. It will take a huge amount of motivation to address the i... read more

Anthony S's profile image
Anthony S 
a year ago

They will s**** u if u over pay u will not get it back a credit is worthless here they will add so many extra fees to get it back 

Laverne R's profile image
Laverne R 
a year ago

Southridge Apts, ******, **. They lied about the rent (****). The manager asked if there is anything she can do to make things right and never followed through. They damaged my patio furniture and never acknowledged after being told. ************** sprayed upstairs apartment with no warning. Thank goodness we were not on the patio. Our apartment was ant infested. It took almost two weeks for an exterminator. I ended up purchasing my own spray from *********** They are all lazy ( (Females in the office), cable lines are horri... read more

Emily A. C's profile image
Emily A. C 
a year ago

BEWARE! ** is DISHONEST, SNAKY, UNETHICAL, & DECEPTIVE!!!!!!!!! The specific units I expressed interested in, ** DELIBERATELY JACKED (TORT / EXTORTION) up the prices,-Inconsistent neg terms or provision of housing facilities between protected classes & non-protected classes (inconsistent rent charges), changing something about the terms of tenancy.-SPECIFIC units I expressed interest in they delib jacked the $ up AND BEYOND the normal range of all others identical to it! 1x1 Den Unit, & ALSO told me $1610, & now wanting to c... read more

Lucy S's profile image
Lucy S 
a year ago

This company is a slum lord. I have lived at one of their properties for over three years. If you put in a maintenance request, you are told, we dont have that in stock , we have to order it, and the request is closed. My Heating and air conditioning unit has not worked for over 10 days. They are violating the Landlord Tenant Act. When contacted to see the status there is no response. 

SJ W's profile image
SJ W 
a year ago

Living at the senios complex for seven years, but in the last three years since avenue5 has taken over has been a nightmare. Unethical practices at *********** seniors complex in *******, *****. Was offered to renew my lease in July 2023 for ******* a raise from ****** but waited until August 2023 and the price had gone up to ******* for the same unit. Learned from some of my neighbors white and hispanic that their rent was renewed at ******* and the blacks rent renewed at *******. Informed corporate office about the matter ... read more

Susan J's profile image
Susan J 
a year ago

I lived at these apartments for about three years and the management has always been subpar. However, we have a new management company and this one is even worse than the one they had before I'll give you an example of a fraud that they committed. I mistakenly left the water on with the sink plug and caused a water situation. We were able to get it cleaned up and everything's fine now the manager emailed me and saying that I would be responsible for the charges of renting the dryers etc and I will let you know what the amoun... read more

Frequently asked questions about Motif

How is Motif rated?

Motif has a 1.9 star rating with 435 reviews. 

When is Motif open?

Motif is closed now. It will open at 9:00 a.m. 

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