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Monro, Inc.
- Business Services
- Rochester, NY
About this business
Monro Auto Service and Tire Centers is an automotive service company focusing on scheduled maintenance, under car repairs, and retail tire sales.
Location details
200 Holleder Pkwy, Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
602 WEST STATE STREET OLEAN NY 14760 If I could give a zero I would. Called about a wheel bearing replacement and they gave me a quote of $300 then after they started working on my car they informed me it was going to cost me over $400! Then they inform me that both wheel bearings are bad and both need to be replaced. Which I know wasn't true because I have receipts of the one side already being replaced from the previous owners. The owner Mike informs me that my rack and pinion wasn't in properly and that they were going to... read more
TERRIBLE. Installed RR breakline, Got on the thruway from pittsburgh to Buffalo. It started raining 60 miles from Pittsburgh, I slowed down to let a Semi pass me. My brakes hit the floor. I had to drive the car with no brakes 60 more miles to get off an exit after Erie PA. Waited 5 hrs at the shop that didn't fake fix it and "Customer service" Doesn't care anything about it. They don't care I could have been killed, crashed my car or killed somebody else. Don't ever bring your vehicle to any MONROE MUFFLER BRAKE. I didn't ev... read more
DO NOT GO TO KEN TOWERY'S ON SHELBYVILLE RD. My mother in law took her car there to have an oil change done. After only 11 miles later on the next day she was stranded on the highway. We have a wrecker service pick up car and towed to a dealership. Who ever changed the oil didn't put the oil filter back correctly causing all the oil to spill out. We talked with the GM David who assured us he would take care of it and said he would give us an incident report. 5 days later nothing. He ask my mother inlaw to call customer servi... read more
DO NOT GO HERE (Ken Towery's on 6601 Preston HWY and Fern Valley RD, Louisville, KY 40219)! My catalytic converter was stolen while my vehicle was in their care. Very SKETCHY HOTEL right next door and NO CAMERAS. Management is fully aware of this type of theft happening there and DID NOT DISCLOSE this info to me AT ALL! IF theft is known, my vehicle should have been kept in the garage and not in an open parking lot and/or I should have been notified! I contacted corporate, who denied any responsibility in this matter, causin... read more
Took my vehicle in July 6, 2021 to Tire Choice in O'Fallon Missouri for oil change. Came out with grease on my floor mat, carpet, seat, door and hood! Will never go back!
Avoid Choice Tire on N. Pleasantburg Dr in Greenville at all cost. Wrong tire placed on vehicle and backwards. It took two days to install spark plugs because they broke a plug boot and couldn't get it off due to a heat shield, and probably melted it to the engine block (Their words). Battery was dead when I picked up the vehicle and I had to replace it. And after I drove home my vehicle was skipping and sputtering all the way home and back to their shop. Their exact words, " It's your truck. I don't know how it was running ... read more
I went to CarX in Fairview Heights, IL. I live on the West Coast and wanted some good, safe tires to drive back home. They sold me tires that were underrated for my van. I have a class E and needed a bigger tire. The shop I took it to for something unrelated conveyed that it was a miracle I didnt blow the tires on my drive out here. Their solution? Bring it back. I live 27 hours away. Ridiculous. Wasted on $537 on tires that could’ve killed me. The manager stated he only installs what the customer wants… I wanted safe recomm... read more
monro Watertown Ct. AVOID AT ALL COSTS. Went in to have my brakes inspected,. the car was making a rubbing sound. Ist mechanic looked at it. and said everything looked fine. could not find and issue. I described the the problem a little more and he went out to check it again. then comes back with the rudest manager that i have ever dealt with (John). he got upset that i would not go along with his thoughts. but i do my research. And what he was saying made no sense. he told me that they were putting the tires back on the car... read more
I have had a nightmare of a time with two of your Autotire/Tirechoice stores and still don't have a fully working vehicle. I originally brought my vehicle to the Sunset Hills, MO location in mid April this year for brake work because Rick has been great for tires. . I don't have the receipts in front of me, but the general list from the initial visit was that the master cylinder, rear wheel cylinders, and the pads/shoes needed replaced. I went ahead and paid for that upfront and within a week, that mechanic and manager told ... read more
Frequently asked questions about Monro, Inc.
How is Monro, Inc. rated?
Monro, Inc. has a 1.6 star rating with 284 reviews.
When is Monro, Inc. open?
Monro, Inc. is open now. It will close at 5:00 p.m.
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