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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great salesman It was a great experience. Dennis was amazing, and he did not pressure is to buy right away. He took his time to explain things to us and allow me to ask questions. The finance department was great. He also took the time to explain everything. This was a positive experience.
LOVE MY NEW TAURUS I come from New York, so I was use to high pressure sales people. Miracle Ford was the complete opposite experience. They greeted me warmly and with genuine smiles. I was asked what I was looking for and at time I was undecided. I was able test drive three different models which helped me with my final decision. They listened to my concerns and guided me through my purchase. Every member of the team introduced themselves to me, the the general manager to the showroom receptionist, the staff is great. Speci... read more
Business response:
Deborah, Thanks for taking the time to write this review. We appreciate that you found our sales process to be low pressure and in particular, John James, to be patient and attentive. We understand that a car is a major purchase and can be stressful which is why we want our customers to be comfortable with their decision and given options. We will share your comments with our whole staff and look forward to having you as a customer for life.
Sales Experience I recently purchased a 2016 Expedition from Dennis Lauderdale, Jr. He could not have been nicer to work with and the experience was the fastest and easiest car buying experience I've ever had. I knew what I wanted and he listened to me and didn't try to sell me something else. He never made me feel like he wasn't the one I was dealing with whereas other dealers have always made me feel that I need to talk to "Oz" behind the curtain, not this time! I will recommend anyone who is looking for a new car to Denni... read more
Business response:
Courtney, Thank you for your awesome review! We are very happy to have Dennis Lauderdale as part of our sales team. It's also encouraging to hear that our whole team made your purchase the "fastest and easiest experience" you've ever had. That is what we strive for! Oz can keep the wizard behind the curtain! Thanks again, and we look forward to many years of assisting you.
By far the best experience I've had purchasing a vehicle. Daniel Custodio, and the Miracle Ford team, did a great job of finding the exact car I wanted. They respected my desire to purchase exactly what I requested and did not pressure me to add additional features. The entire process was very timely and pain-free.
Business response:
Justin S, Thank you for your kind review. We are pleased Daniel Custodio and the rest of our team we able to make your purchase so smooth. We have a low pressure, consultative approach and will continue to keep it that way. We look forward to helping to keep your car well maintained.
Used Vehicle Purchase Bought a used car from Miracle Ford. Salesman Mike Dodson was helpful and pleasant. I know it is buyer beware, but this is a Class A dealership (new and Used cars), so I felt pretty confident that vehicle would be reasonably decent as would paperwork transactions. Found out later that vehicle price included $1200 for a warranty, and when I questioned why I had to purchase a warranty rather than paying the lesser price for the vehicle without the warranty the finance manager said the "bank required it." ... read more
Good home town people. Always friendly, helpful and accommodating to my needs to get me taken care of. These folks have been taking care of my service and parts needs for nearly two decades.
Business response:
Roger, thank you for your review. It is rewarding to know that the many departments you visited (service, parts, body shop) all were accommodating. We strive to have all departments work together to create a seamless experience for our customers. We will pass your kind words on to each of them.
Great experience buyng 2 new Escapes Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I find two Escapes that matched our needs perfectly. He listened to what we were looking for, and took time to walk around the lot with us to find the best vehicles for us. During the test drive, he pointed out several features of the cars to get us comfortable with the newest technology. He was very open to questions, and quite knowledgeable a... read more
Happy Couple We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my husband. Daniel Custodio was awesome. Never pushy always very professional. We test drove three vehicles that day and felt so comfortable about how we were not bullied or strong armed into buying a vehicle there. We felt so comfortable through the whole process. Kris Somaru was also involved in the sale. He made us feel so comfortable there and never pushy. He wou... read more
Excellent service Bryan Hopper and Daniel Custodio could've been more helpful, when it came to purchasing a car. Bryan factored in what I wanted and outstandingly delivered, where other dealers failed. The easiest sale I've ever been involved with over the phone. Daniel finished up my deal and was knowledgeable about the car. He told me everything I needed to know and even help me set up some of the features. The both of them made my buying experience excellent. Would recommend, refer, and encourage any buyer to take part in... read more
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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