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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great Ron did a great job in helping me find the perfect car for me. I came in looking for a completely different car than I had gotten.
Business response:
Raileyc05, Thank you for your kind words about Ron Green. It's nice to know you were steered in a direction that turned out to be perfect for you. That's what a good "consultant" does. We wish you many years of good service and look forward to being able to keep your car well maintained.
Charlie Piper I have got to admit this was one of the best vehicle purchases that I have ever experienced. Charlie did not push anything on me but was extremely helpful. I never felt like I was dealing with a salesman and I think that's what I liked the most.
Business response:
tjames, Thanks very much for taking time out to review us. It's nice to hear that you did not feel pushed. No one wants to be "sold." We all desire to be shown a product, it's benefits, given options and then given time enough to make a decision. That's our philosophy. Charlie Piper understands it, and your purchase is evidence that it's a philosophy that works! We look forward to a long relationship with you.
Bill and John Parker I brought my mother in on 4-2-16 to look at a vehicle. John welcomed us to Miracle but he was busy assisting another customer so we ended up with Bill. Both of these guys are very pleasant to deal with. Bill went out of his way to help my mother with any questions she had. He was not pushy at all. She is pleased with the purchase of the 2013 Ford F150 4x4. Thank you Bill for helping my mother!!
Business response:
Kinley, Thank you for taking the time to express your satisfaction with your mother's purchase. This is especially gratifying since most people want to make sure a family member is treated with respect and professionalism. We are very grateful to have both Parker brothers here who exemplify these qualities. These have been, and will continue to be, the sales principles our dealership practices. We're so very pleased that you and your mother can recommend our dealership and Bill and John Parker.
Terrible We were going to look for a used car when we arrived we waited and walked around for 15 minutes with the sales people inside just watching us. One sales man who was helping another customer waved and seamed nice. Because we did not have money that day the salesman did not care to show us any vehicle he just stood in the lot and pointed at cars. gave us a card and walked away
Business response:
carguy1986, We sincerely apologize for the inconvience and hassle you experienced at our dealership. Thank you for bringing this to our attention. Also, did the Sales Consultant have their name on the card you were handed? There is no one here at Miracle Ford with the name "Tim". Could you possibly be referring to our sister dealership Miracle Chrysler Dodge Jeep Ram?
Best car purchase experience we've ever had In the past 30 years, we have purchased many brands of cars from a variety of dealers throughout the U.S. and Europe. This is by far the best experience we have ever had purchasing a vehicle. We felt that the dealership staff truly had our best interest in mind, from helping us pick out just the right vehicle, through trading in our current car, to finishing with excellent financing and warranty options. It seemed very important to them that we have a really positive experience. Fo... read more
Business response:
Tim & Robin Thank you very much for your kind words. It was our pleasure helping you both. We look forward to a long relationship with you both.
Wonderful expeeience I highly recommend this dealership to anyone looking for a new car. Our salesmen Bill Parker was also super easy to deal with. Great guy and not pushy at all.
Business response:
Bowlburner, Thanks for your nice words for our salesperson Bill Parker. Bill has been with Miracle Ford for a number of years and is a true professional. As is evidenced by the number of positive reviews he has received, Bill's approach with, and his care for his customer's satisfaction is the reason for his success. Thank you again for your purchase.
Great Experience, Expert Staff In 2012 I bought I bought a used 2011 Escape and my salesman was John Parker. He was very helpful and knowledgeable on all the features and functions of the vehicle. Today I went shopping for a new vehicle. I looked at several vehicles and test drove a few. I ended up purchasing a new Ford Escape Titanium 4WD. John was very helpful and he gave me the same level of service that he gave me in 2012. I was very pleased with the process and would recommend him.
Business response:
EddieP50, Thank you for your positive review. We are very happy to have John Parker as one of our sales experts. The fact that you were treated in the same professional way today as you were in 2012, shows that John understands that the recipe for success with customers is a straightforward, honest approach over and over again. Thank you for being a repeat customer of John's and of Miracle Ford.
Best Experience We highly recommend Miracle Ford. Great customer services. Our salesman Jamie was wonderful to work with. He truly made our car buying experience smooth and great.
Business response:
taz123, Thank you for your kind review of Jamie Bailiff. It is always uplifting for any salesperson and their organization to receive positive feedback. Jamie's easygoing and warm approach is a reason his customer's love him. He approaches his customers as a consultant offering advice. It becomes them making the decision rather than "being sold" which is why his sales process is smooth. We are happy you are pleased with this method. We look forward to many more years of being able to assist your needs.
Helpful Miracle Ford was helpful to my husband and I when we were in a tough situation. Jim Galvin, the owner, really got involved and spoke to us personally, which meant a lot.
Business response:
AECA2310, Thank you for taking the time to review Miracle Ford. We are pleased that our General Manager, Jim Galvin, Jr. was able to assist in a tough situation. It is not uncommon for customers to see him interacting and "getting his hands dirty" on a daily basis. It's just our way of doing business. We look forward to being of service to you again.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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