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Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,086 reviews
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Redfirebird's profile image
Redfirebird 
9 years ago

Outstanding Employees and Service The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and a pleasure to deal with! He was very patient and listened to my wants for my new vehicle. He found exactly what I was looking for. Thanks for a fantastic experience. 

Business response:

Rdfirebird, Thanks so much for your review. We are pleased that you found Daniel and Jim Morgan professional, patient and FIRST CLASS! Does that mean we now get complimentary champagne? Seriously though, we're glad you had a fantastic experience and we look forward to seeing you here for service. 

Brian Brown's profile image
Brian Brown 
9 years ago

Excellent The entire staff was tremendously helpful and knowledgeable. Michael James went far above the expected. He was very aware of features of all variety within my car. Some of the things he informed me of, I wouldn't yet know; had he not been so thoroughly prepared. I bought this car now about two weeks ago. Its performance is flawless, and I do not have a single complaint to offer. Kris Somaru worked for some hours to make it happen for me. Even though I was lacking in some pertinent documents, he still worked hard to... read more

Business response:

Brian, Thank you for taking the time to review our dealership. We are very pleased we were able to make your purchase happen. We work everyday with folks that don't have perfect credit, and while we're not "miracle" workers, employees like Kris Somaru use their experience and our bank relationships to get folks the best finance terms we can. We are also pleased that Michael James was knowledgeable in the features of your new vehicle to where you are very pleased and feeling it's performance is flawless. We couldn't be happie... read more

Hurt2008's profile image
9 years ago

awesome Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pushy for a brand new truck. 

Business response:

Hurt2008 Thanks for your review! We've very pleased you feel John James and Jim Morgan are great people because we think so too! We're also glad to have been able to "work with what you gave us" in a non-pushy way to get you approved for a new truck. It's just what we do. We look forward to seeing you back for your regular maintenance needs. 

msandler's profile image
9 years ago

Great Service, Great Salesman, Great Experience! This was, without a doubt, the most positive experience I've ever had buying a vehicle. The salesman, John Parker, was very knowledgeable and took a personal interest in getting me into the exact vehicle I needed and wanted (in this case, a Ford F-150) ... John answered all of my questions, explaining the features of the truck in a way that made it very easy for me to understand (I'm from an era where computers and digital gadgets weren't integrated into every aspect of cars a... read more

Business response:

msandler, Thank you for such an awesome review! It is very humbling to hear such compliments, for often times we don't feel worthy of them. We are very grateful to have John Parker on our staff. He is just a good guy and really does care about how he treats his customers. Obviously, it shows in how you felt about your purchase. We also always ask our customers questions that may lead to additional eligibility for rebates. As for trades, we use current market conditions to determine values which often can allow us to offer mo... read more

clammers's profile image
9 years ago

Top Notch Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond to make a dream truck a reality. 

Business response:

clammers, Thank you so much for your awesome review! Daniel Custodio and Jim Morgan are great assets to our business and we were recently a finalist as "Best Place To Buy A Car" in Sumner County, so we may soon be the best in Middle TN. We'll keep pushing for the top! Tell your friends and help us get there faster! 

Jbird7373's profile image
Jbird7373 
9 years ago

Awesome The dealership was great and Daniel was super friendly and extremely knowledgeable about the vehicle. I also did have to wait very long for my vehicle 

Business response:

Jbird7373, Thank you for your review. It is gratifying to hear that Daniel Custodio was both friendly and knowledgeable. We understand that customers today do quite a bit of research before making their purchase decision (after all it's a big commitment) so our salespeople go through hours of training per vehicle to know its features. Thanks for your purchase! We look forward to seeing you back at the dealership for your maintenance needs. 

Jane81's profile image
9 years ago

Just what I needed They had a big selection of vehicles to choose from. I was looking for a vehicle to accommodate my health issues and found a Ford Escape. Everyone was so friendly. They made us feel right at home. 

Business response:

Jane81, We're very pleased to hear that you found our sales staff friendly enough to make you feel at home. It is a philosophy we train for everyday. We believe that our sales environment is a cut above most others. Thank you for taking the time to recognize John James. He is a great asset to our business and we are happy to have him. Congratulations on your new Escape purchase. We wish you many years of great service. 

sbickel's profile image
9 years ago

Helped out of a tough situation Helped secure a deal with outside thinking of the box. Ended up with a deal I never thought possible 

Business response:

sbickel, Box? What box? We're very happy that Daniel's experience enabled you to get your great deal! Thanks for your purchase and for taking the time to recognize Daniel Custodio. We wish you many happy years with your new Ford and look forward to seeing you come back to keep it running smooth. 

Joy Stryzek's profile image
Joy Stryzek 
9 years ago

A Day of Honor We were treated with respect and honor by both Daniel and Bryan. They we friendly, knowledgeable ,patient and listened to our needs. Outstanding honest men. 

Business response:

Joy, Thank you very much for your review of Daniel Custodio and Bryan Hopper. Most of us were taught at an early age that "honesty is the best policy." This is a philosophy we adhere to in our business. . It is nice to know that our employees practice it and it still works. Thanks again for your purchase and we look forward to helping you keep your car well serviced. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,086 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open at 9:00 a.m. 

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