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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Best Sales Experience I initiated my contact with Miracle Ford online. Within minutes, Daniel Custodio contact me via phone. He located the specific vehicle I was looking for. He was extremely knowledgable regarding the features and options. I had a quote that same day. Miracle Ford was also willing to negotiate with me to the best of their ability. Dan introduced me to Sales Manager, Jim Odell, who was also very cordial and listened to my concerns. Everyone seemed to get along well, from management to receptionist. I bought... read more
Business response:
BeckieJB, Thank you for your purchase and your review. We understand it is important to customers that we respond quickly and it is satisfying to know that our internet sales department is doing just that. As far as working together, our dealership has that as a very high priority so we're again glad to see that it shows. Welcome to the Ford family, and more importantly, to the Miracle Ford family. We look forward to helping you for years to come.
Car purchase experience I have been having my Mustang (bought at a different dealership) serviced here for the past few years and was ALWAYS pleased with the overall level of service. So much so, that I was looking forward to purchasing my next car (but first from Miracle Ford) as well. After narrowing my choice from their website, my wife and I stopped by the dealership to check out the 2014 Lincoln MXZ we were interested in. We were promptly greeted by Michael James, newly hired- but an obvious great asset to the dealershi... read more
Business response:
blessedguy, Thank you for your kind review. It is especially rewarding to see that your overall satisfaction of our business started with the servicing of your car. We have said many times to our employees that the path to a sale starts with a satisfied service customer. We are also very excited for our new employee Michael James. He brings plenty of customer experience to this new sales position, and it's obvious to us that he will be a great asset. We are pleased he and our other management staff made your purchase enjoyab... read more
Thank you Jamie Bailiff for helping me get my Flex !!!! I had been looking at Ford Flexes for about 2/3 months. I found the Flex of my dreams at Miracle Ford in Gallatin! I called to check on it. Jamie Bailiff answered the phone and told me about the Flex. So the very next day I went to test-drive the Flex and meet Jamie for the first time. I have test-drove about 4 different Flexes mostly because some of the sales men were too pushy or didn’t really care about what I was looking for, not Jamie and I felt like we have been o... read more
Business response:
Flex, Wow, what a great commentary! Thank you for taking the time to write it. We are so happy that Jamie Bailiff was able to help you get the Flex of your dreams. It is very rewarding to see how thoroughly he followed up with you. That shows the difference between someone who just goes through the motions and someone who truly is interested in helping someone acquire what they really want. Congratulations to you. We'll give Jamie a pat on the back for a job well done.
Michael James I was only there to get my brake light checked on my 2013 F150 stx but Muchael offered me a deal on my new 2016 F150 4x4 that I couldn't pass up.
Business response:
TDL, Thanks so much for your review! Michael James has just recently joined our organization and it is encouraging to see that he is being well received by our customers. I'm glad we were able to save you that service bill on your 2013 F150. Ha, Ha. We look forward to assisting you with your new 2016 F150 for years to come.
Dealing with my piece of crap 2012 Ford Focus The service manager has done a good job helping me deal with my crappy Ford Focus. The other employees also did a good job and were very pleasant.
Business response:
mmmmm123 Thank you for taking the time to rate our service department and Wayne, our Service Manager in particular. We're sorry about the problems you are having with your Focus. We are all confident we will be able to resolve them and keep you happy with Ford and Miracle Ford.
Why You Should Buy or Trade with Miracle Ford in Gallatin, T These folks make you feel like you are among caring, concerned friends. They go out of their way to see that you get what you want at the best price. Being widowed, I felt confident I was getting what I wanted and needed at the very best price. They made sure I got the features best suited to my needs. I would never go to any other dealership.
Business response:
nannie26, Thank you for your stellar review! We are all very happy that you felt comfortable and confident. We feel it is very important that customers who may be considered vulnerable be treated with utmost care. We make sure that our sales process is transparent and customers are given several options to review when making their purchase decision. It is rewarding to see that you felt our process is how you wanted it to be. We look forward to many years of being able to serve your needs.
Excellent experience with Dennis Lauderdale Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would highly recommend him to anyone looking to buy a car. Everyone there was very friendly.
Business response:
dbab123, Thank you for your kind words about Dennis Lauderdale. He is fairly new to this business and it is encouraging that you felt that his performance merited a nice review. We believe he will have a long tenure in this business and are grateful to have him as part of our sales staff.
Great experience! I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a nicer group of people and I have always been a Honda person. I would recommend this dealer and sales people to anyone looking for a new or used car. Can't go wrong with Miracle Ford!
Business response:
jdracer, Thank you for your recent purchase! Thanks also for taking the time to express your appreciation for how you were treated and in particular by the twins, Bill and John Parker. They are special guys. We trust that your long term relationship with us will also be a WOW experience. Welcome to the Ford family.
Awesome Experience with Bill Parker! This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who has ever called us to check on us after purchasing a vehicle whether it be 3 months, 6 months, or a couple of years. He's not just calling to see how we are liking our vehicle either. He calls just to say hello. I feel that Bill gets us the best deal we can get, and he works hard for you. He truly appreciates your business. I enjoy the Miracle ... read more
Business response:
cghackett, Thank you for taking time to give us your review. We greatly appreciate your repeat business with us. We are very grateful to have Bill Parker as one of our sales consultants. What you express is truly how he treats his customers. Following up to see if everything is OK, sending out an email or taking time to say hello when customers are here for service. He is really just a nice guy who appreciates his customers.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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